Always a joy to return to Grand Kampar for its clean and uber spacious family room, safe and ample parking and the convenience of proximity to the growing F&B and recreational facilities nearby. Love old hotels for their solid walls that provide good sound proofing for restful sleep, something I find sorely hard to come by in new establishments.
Be a perfect score if the mattress had a topper for better sleep experience (I felt an emerging spring) and TV was updated to a flat screen with HDMI outlet to allow for in-room plug in entertainment. Also, it would not take much to leverage on the database to flag out regular guests so they can be made to feel more welcomed at the front desk.
A well maintained grande dame standing her grounds amidst stiff competition from emerging newbies. Keep your loyal guests coming back and they'll win new followings for you!