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Reviewed 20 July 2016 via mobile

Located near the commercial zone on Third Street, which is Highway 55, south of the town's center, Best Western features a large parking lot, comfortable and clean basic rooms, and a much better than average full free breakfast with lodging . Prices are high at $212.00 / night including taxes, but, remember! This is the height of the tourist season in a resort town. Other lodges are full. If you want a lake view and luxury, you need to research early and pay more.

Stayed: July 2016, travelled as a couple
Thank carolmK577FR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 26 July 2016

Dear carolmK577FR.

Thank you for taking the time to write a review on your stay. When you stayed with us this past weekend we were completely sold out and could not offer a suite. We only had our standard rooms left. We do offer a variety of king suites, they have fireplaces and Jacuzzi tubs. In the summer time during our peak season the suites go fast. We are located right across from the airport and we are 1 mile from the lake. We hope you enjoyed your time visiting beautiful McCall.

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208 634 2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2016

Room did not get cleaned. When concern was expressed, no resolution was offered. Everyone was anxious what to do next time to get my room cleaned by housekeeping. I have never experienced this before, and I travel 50 weeks a year.

  • Stayed: July 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 22 July 2016

Dear Bob S,

Thank you for staying with us last weekend. Hope you and your wife had fun in the sun relaxing by the lake. When you had checked out on Sunday you let me know that your room didn't get serviced on Saturday. I let you know that you had a Do Not Disturb sign on your door, which means you will not get service for your room. When you called down Saturday evening to see if you could get service for your room, the housekeeping staff had left. We offered to come up to your room and get your trash or replace any towels you needed. Next time you stay with us just let us know if there is a special time you would like your room to be serviced.

We hope you will come back and stay with us!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
211 S 3rd Street
McCall, ID 83638

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2016

Rooms, service and cleanliness were excellent. Breakfast was satisfactory except the scrambled eggs. The hotel is located in a beautiful area and is close to the lake, shopping, downtown and places to eat.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank O2252OBdavidp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 26 July 2016

Dear 02252Bdavidp,

Thank you for coming and staying with us on your trip to McCall. I appreciate you taking the time to write a review on your stay. I am sorry that you didn't like the scrambled eggs. We have chef Connie that serves fresh made to order omelet's every morning, along with your complimentary deluxe breakfast. We hope you will come back and stay with us on your next trip to McCall!
Have a great day!

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208 634 2230

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2016

The hotel was nice and clean. It is a little over priced - lobby and hallways carpets are older. Additionally, the hallways are dark / dim. The room was newly remodeled but did not have closet. Not much of a problem in summer but come ski season where will you hang the parkas.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 19 July 2016

Dear Lisa G,

Thank you for choosing to stay with us when you came to McCall. In reading your review I am really sorry for any confusion there was on the room and the amenities. When you had checked in we let you know the room was missing the armor closet for hanging cloths. It was damaged in transit to the hotel and the new one hadn't arrived yet. We wanted to make sure you were okay with it. If you didn't want to stay in the king room we could of moved you to a standard two queens.
When you stayed with us you said everything was fine. We want your stay to be the best, if you have any request please let us know any time. We have front desk agents 24 x 7 that can help you.
We hope you come back to see us!

Sincerely,

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
208-634-2230
bestwesternmccall@gmail.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2016

We were in McCall for a family wedding and this was a great place to stay. The hotel was clean and bright. The front desk staff went way above and beyond, including knowing our names, helping with extra family, baking us cookies, making sure we had maps and helped us find all kinds of last minute details for the wedding.

We so enjoyed both the staff, the room and the breakfast. I would definitely stay here again!!

  • Stayed: May 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank mjhlord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternMccall, General Manager at Best Western Plus Mccall Lodge & Suites, responded to this reviewResponded 19 July 2016

Dear Mjhlord,

We appreciate you taking the time to write a review on your stay! Its great to hear that enjoyed your room and felt welcomed and at home. It was a pleasure to have you stay with us and we hope you had a great time with your family at the wedding! I hope you were able to explore McCall and enjoy a relaxing summer day soaking up the sun on Payette Lake! Thank you for the nice compliments, I will pass them onto my staff. We strive on creating the best stay possible for our guests!
Next time you are coming up to McCall please give us a call and we would love to book your stay. You can reach us 24 x 7 at 208-634-2230 ext 0.

Have a great summer!

Jessica Points
General Manager
Best Western Plus McCall Lodge & Suites
211 S 3rd Street
McCall, ID 83638

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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