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“Thank goodness there are better fast food restaurants in our small town”

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Arctic Circle Restaurant
Ranked #15 of 22 Restaurants in Rigby
Restaurant details
Reviewed 8 July 2017

Food is great! Staff is inept, rude,inconsiderate & untrained! I called ahead & ordered a taco salad because I was very hungry & didn't want to wait. I was told 10 minutes. I arrived 10 minutes later & went inside; one person in line ahead of me. When she was done ordering an employee jumped in line ahead of me and took 8 minutes to order food for her & her SO. No apology or excuse me, nothing. My food is waiting on the counter...... FINALLY! I get my turn & I tell the cashier that I had an order to go & she asked what I wanted on it. When she was able to understand what I was telling her she gave me my total & I offered her my debit card she didn't take it & handed me a receipt that she wanted me to sign; I asked her what she was doing she said," sign this". ARGHHHHHHH!!! I asked her how she ran my card & her response was,"I don't know." Management definitely needs to spend more time training in basics & etiquette.

    • Value
    • Service
    • Food
Thank cddub69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 8 reviews

Reviewed 8 April 2017

I use to eat at Arctic Circle all the time, and this was just how I remember. The workers were friendly and the food was better then most fast food

    • Value
    • Service
    • Food
Thank nancyduffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2016 via mobile

They don't just serve burgers. They have Gyros, fish baskets, shrimp baskets & big variety of mixer shakes and sundaes. Good food for average prices.

Thank Brent L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2016 via mobile

The food was flat out just not good. A surprising disappointment. Over cooked and under served with really long wait.

Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2016 via mobile

The worse service. Used the drive up. Ordered was totally wrong and the girl at window was very put out that I wanted it corrected. Tried them one more time and found them again very slow and did seem to have any idea what good customer service is. They are very slow and more interest in just standing around dining nothing

Thank Jan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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