Cafe Zupas had become a regular stop for "fast" food for me and my wife. The main issue is the management and the policies. My wife ordered Tomato Basil with Orzo tonight. For the second time in a row "we're out of orzo, do you want to wait 20 minutes while we make some more?" Really? The excuse is that they make it fresh so it's not left overnight. What they are really saying is "we're to cheap to make something and have some of it go to waste just to have it ready for customers.
The other major problem we have with Cafe Zupas is the lack of employee training. Apparently employees think the the gloves that they wear are to protect them, not us. They clean the counters with them on. Put away dirty dishes and then keep on the same pair on to serve us. Yuk!!!!
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