I used to really like this place, and when I needed to head into Chicago I would come in for coffee and breakfast while I do work. The last two times have not been good, and I won't be going back, which is too bad because it's super cute and has so much potential. The last time I came in (like a month or so ago) I ordered a breakfast bowl that was missing a key ingredient, and came out overcooked so I couldn't eat parts of it. I never mentioned anything and it wasn't that big of a deal. But today I went in and ordered the same thing, and specifically asked about that ingredient. Interestingly they were out of it today too, and said someone should have told me last time. Then I went back up to ask for a different coffee cup because mine was cracked. They said they are all cracked (???) so I had them make me a new one in a to go cup. Gross. While I happened to be up there they also mentioned they were out of another key ingredient in my breakfast bowl (the protein). I said I guess that was ok but maybe they could include a side of fruit with it. She said it already comes with fruit. WHATEVER then, so just bring me what you have. It came with a toothpick of one strawberry, one blackberry and one blueberry. That's cute, but that's a garnish, not a side. And for all the trouble, and specifically asking, you think they would have sent it out with a little bowl of berries. Instead I had to go back up and ask for butter to have with my plain toast. Kind of came with a side of attitude though, certainly no apologies. Done. Will find some other cute coffee shop.
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