I really dont have any major concerns with this Hotel. It is not a dump as been previously described by a trip advisor reviewer. We were collected from the airport in the courtesy Shuttle and 15 minutes later we were at the Hotel. Reception was a little cool as they just wanted to check us in and get on with something else..I was the only one in line at the time..a little strange compared to other Hotels I have stayed in the States. We were one hour early but not a problem as we were allocated a room on the 12 th floor with views over the next building. Room was extremely well presented and clean, large bathroom with aveda products (great for ageing skin like mine) and a separate lounge area with a writing desk. Plenty of hanging space. Beds were extremely comfortable..I know as I have a bad back and the next morning tells me if the bed is good or bad. Free wifi is available in the lobby however you have to pay if using it in your room. This was not an issue for me as plenty of space in the lobby to set up your laptop and login. It appears the Hotel is isolated but it is not as it is easy 8 minute walk( lifts and escalators available if you have a disability) to the CTA rail station which takes about 40 mins to the centre of Chicago. We bought a 3 day pass ( cheap $14.75) for unlimited travel on trains and buses in Chicago. You can purchase at the station and there is a station attendant to help you (credit card accepted). Lines are coloured coded in Chicago..great system for males..makes it so easy to navigate around the stunning city of Chicago. Another 7 minutes away on the other side of the railway station is Dominicks Super market..it is brilliant..it has everything you need including a liquor store and fresh food to take away. Just a tip, if you are shopping at the supermaket go to customer sevice and grab a discount card...it means if anything is on special you get the discount by showing the card...I went through thinking I would get the advertised discounts but didnt so went over to customer service asked why, she said I will give you the card and then give you a refund on your purchase..$6 refund back to my credit card...fantastic service. We went there 3 times.
We stayed at this hotel due to most hotels being fully booked due to the Chicago marathon..it turned out to be a great choice as we got to use the train service which was clean, efficient and cheap. We also got the benefit of a large room with everything at a great price plus free shuttle to and from the airport. My only mnior concerns is they use paper cups for tea and coffee in the room which is a little weird in a high quality hotel and there was no coin laundry in the Hotel. When you travel and stay for 5 nights you like the service. However it is mainly used as a conference hotel so no real need. Hotel has a fully equipped Gym and large indoor heated pool.
Had dinner in the Hotel one night...cant complain as the food, wine and service was great. We also had room service on 2 nights which was also extremely efficient, food was delivered hot however you do pay a 20% premium so I assume that is the tip in advance.
Reception on check out was much better than checkin. other staff helpful including house keeping staff.
- Official Description (provided by the hotel):
- Representing the epitome of sophistication, the Renaissance Chicago O'Hare Suites Hotel exudes the soul of a boutique and the amenities of a state-of-the-art Chicago, Illinois, hotel. Located steps from the "L" Blue Line to Chicago and boasting complimentary 24-hour shuttle service to O'Hare Airport (ORD), this hotel in Chicago, Illinois, is a traveler's reprieve. Discover modern yet indulgent Chicago, IL, hotel suites featuring luxurious bedding, functional design and technology. Delight in unique culinary creations at Asado Urban Grill, our restaurant serving contemporary American fare, or indulge in a carefully crafted cocktail at R-Bar, offering R-tinis in a stimulating and lively atmosphere. Adhering to the vision of offering more, this stylish Chicago boutique hotel provides the ultimate in meeting and event space, perfect for corporate meetings or elegant receptions. Discover an elevated sense of modern luxury at Renaissance Chicago O'Hare Suites Hotel. ... more less
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- Also Known As:
- Renaissance Chicago o`Hare Hotel Chicago
- Chicago Renaissance