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“Interesting location”

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The Buckingham Club
Ranked #133 of 191 Hotels in Chicago
Certificate of Excellence
Reviewed 9 November 2017

The hotel is on the 40th floor and you have to go through an office building to get to the hotel. The rooms were nice. There was a very basic breakfast (coffee, tea, cereal, some pastries) when we stayed there on the weekend. Great view from the room. Housekeeping staff were pretty rude. They came knocking mid morning and when I told them that I would be in the room for another hour or so, they got annoyed and told me that I needed to be out by noon for them to clean it. I liked having a full gym attached which was why we stayed there but I'm not sure would stay there again.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Portland_visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 9 November 2017

Good Morning,

Thank you for taking the time to write a review of your stay with us. We're very pleased to hear you enjoyed the room and location, we are big fans of those items as well! That being said, we're extremely sorry for the interactions you experienced with our cleaning staff. While it's important that we get each room turned over in time for the next guest, we have been trained to treat each guest with respect and patience- I'm sorry that you were not afforded that privilege. We would love to have you again in the future, please don't let that experience deter you from staying with us again!

Julianne, Director of Hospitality

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7 - 11 of 198 reviews

Reviewed 16 October 2017

The room pictured is the one we had on the 40th floor with a free upgrade to a suite provided. We came for a three-night getaway in the Windy City. Wonderful view and the staff was top notch in all respects. The location of the hotel was great. If we could get the same deal we would be back.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 7 November 2017

We're so pleased to hear you enjoyed your stay with us, we would love to have you back the next time you are celebrating a special occasion!

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Reviewed 11 October 2017

This hotel is on the 40th fl of the Chicago Stock Exchange, so not your usual hotel. And you come and go through an office foyer. But the rooms are terrific and the views, in any direction are spectacular. Staff are there 24/7, but it is different from a typical hotel.

Room Tip: Anything overlooking Lake Michigan
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Phyllis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julianne W, Guest Relations Manager at The Buckingham Club, responded to this reviewResponded 7 November 2017

Hi Phyllis!
We are very proud of our terrific rooms and views, thank you for taking the time to write a review!

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Reviewed 17 September 2017

Plan parking ahead of time to avoid expensive hotel parking fees. The room was clean as far as the eye could see, with a nice partial view of the lake. Hotel only one floor of an office building, so very quiet on the weekend. Building not right in the middle of all of the Loop action, but not very far from it either.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank ebocarson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 September 2017

Thank you for choosing The Buckingham Hotel for your travel accommodations. We also want to say thanks for taking the time to write a review of your stay with us. We appreciate the feedback and we are happy to read that your stay was good. While we know parking is always a challenge in Chicago we hope to see you again the next time your travels bring you to The Windy City.

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Reviewed 29 August 2017

I just stayed for one night and the hotel location was perfect to me as all the places that I wanted to visit were walking distance from there.
The room was clear with a very comfortable bed and great view to the city.
Hotel didn't accept my online purchases.
keep the hotel address in your hands as there is not indicators that you are on the right place when get there.

  • Stayed: August 2017, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Maria Cecilia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 18 September 2017

Thank you for taking the time to review your stay with us. We do love our views and location and are happy you emjoyed your experience. We hope to see you again next time your travels bring you to our beautiful city.

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Additional Information about The Buckingham Club

Address: 440 S La Salle St, 40th Floor, Chicago, IL 60605-1028
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#64 Romantic Hotel in Chicago
Price Range: RM 478 - RM 1,139 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Buckingham Club 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
The Buckingham Club Hotel is the ultimate urban oasis for a romantic getaway right in the heart of downtown Chicago. The Buckingham Club Hotel provides an intimate and quiet stay complemented by high-end, modern amenities, such as a fully equipped fitness center, touting boutique classes, golf, boxing and yoga, along with a luxurious spa, pool and Jacuzzi to unwind after a busy day in the city. It truly is the best of both worlds and leaves the traveler with everything he or she might need to feel both at home and away. With only a select number of rooms and suites, guests can enjoy VIP service by welcoming and attentive staff members. The Buckingham Club, in its unconventional and unexpected design and amenities, allows travelers to experience the beauty and energy of Chicago from a luxurious, secluded and restorative Penthouse setting. Book your reservation today. ... more   less 
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Also Known As:
Buckingham Athletic Club Hotel Chicago
Buckingham Athletic Hotel

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