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Traveller rating
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All reviews great location the loop art institute blue line the breakfast area free breakfast millennium park historic building chicago theatre within walking distance would definitely stay here again yogurt union station willis tower valet parking front desk staff few blocks
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18 - 23 of 2,747 reviews
Reviewed 28 November 2022

From the very moment we walked in the lobby (arriving early and weary from an early morning flight), Ismeta's joyful face made us feel like we were staying with family! She is truly a gem and was constantly going out of her way to make sure that we were well fed and felt like a special guest. She is truly an amazing team member and I would definitely stay here again just to see her!! Thank you Ismeta and hope you enjoyed your birthday! ;-)

Room tip: Be prepared for longer waits for the elevators.
Date of stay: November 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Rachel B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Harman Hall, General Manager at Hampton Inn Majestic Chicago Theatre District, responded to this reviewResponded 28 November 2022

Dear RachelbV8382HN,

Thank you so much for the kind words you have shared about your experience with Ismeta! She is a very kind soul, and she cares deeply about our visitors. I appreciate you taking time to give her a well-deserved shout out. We hope to see you again soon.

Warm Regards,

Harman Hall, General Manager

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Reviewed 21 November 2022 via mobile

Stayed here for a mother daughter weekend of theater,sightseeing, and shopping . Hotel is perfectly located to do it all. All staff from the moment we parked were extremely friendly and helpful.Hotel and rooms kept very clean. Beds very comfortable. We had a room on the 21st floor and it was very quiet for sleeping. Would stay there again and would highly recommend.

Room tip: Valet parking only
Date of stay: November 2022
Trip type: Travelled with family
Thank Carol G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Harman Hall, General Manager at Hampton Inn Majestic Chicago Theatre District, responded to this reviewResponded 22 November 2022

Carol G,

Thanks for staying with us! I'm so happy to hear that you had an amazing experience at the hotel. It sounds like it was a trip that you will remember for quite some time! Please come back and see us again soon.

In Service,

Harman Hall, GM

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Reviewed 20 November 2022 via mobile

Ismeta helped us feel warm and totally cared for on a cold morning at breakfast. The entire staff went above and beyond during each interaction. In addition the housekeeping staff presented us with a comfortable, clean room. Each member of the front desk team did an outstanding job. Thank you.

Date of stay: November 2022
Trip type: Travelled with friends
Thank Sally D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Harman Hall, General Manager at Hampton Inn Majestic Chicago Theatre District, responded to this reviewResponded 22 November 2022

Dear Sally D,

I'm so pleased to hear that you had an awesome experience at our hotel! The team members is every department pull together to provide an exceptional stay by focusing on the fundamentals: Cleanliness and Service.

We appreciate your endorsement and hope to have an opportunity to serve you again the next time you are in the city.

Best Wishes,

Harman Hall, GM

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Reviewed 19 November 2022

I have stayed at another hotel previously and wasn’t satisfied with the service. I used TripAdvisor to look for the best opportunity and it definitely gave me what I was looking for: A great room: spacious with the amenities that I needed, the comfortable bed and pillows. A great location: close to the stores, museums, parks and a few blocks from the lake. But what really made it the best option was the service: My husband and I were greeted by a very enthusiastic and professional receptionist: Robin, that gave us an early check in. We couldn’t have been more happy! Then at the cafeteria, the hotel has a very important and unique asset: Ismeta, a lady that will make sure that all of the guests get pampered by her diligence, care and enthusiasm. She is very attentive of everybody’s needs and prepares the best omelettes as well. Myrna and her housekeeping team are the most respectful and helpful when asking for extra towels or shampoo.
Overall, it has been one of the most pleasant hotel I have stayed at. I highly recommend it.

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank NinaRousey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Harman Hall, General Manager at Hampton Inn Majestic Chicago Theatre District, responded to this reviewResponded 22 November 2022

Dear Wander42232499459,

Thank you so much for taking a few minutes to share positive feedback about your experience at our hotel. We're grateful for the kindness with which you've spoken about our team members and the work they've done. It would certainly be our pleasure to serve you again soon.

Warm Regards,

Harman Hall, GM

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Reviewed 15 November 2022

We were there only for one night and had a great experience! We were tourists for the day. Every person who worked at the front desk was helpful and kind. They were able to hold our bags after checkout, while we went sightseeing for the day, which was very helpful. Wanted to mention Robyn, at the front desk, she was amazing! She was so helpful, patient, and knowledgeable. She took her time explaining how to get to where we wanted to go, she printed a map, and provided a booklet showing and circling directions to make sure we understood! Thanks Robyn!

Date of stay: November 2022
    • Rooms
    • Cleanliness
    • Service
Thank 665innay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Harman Hall, General Manager at Hampton Inn Majestic Chicago Theatre District, responded to this reviewResponded 22 November 2022

Hello 665innay,

Thank you so much for highlighting your experience with Robyn! Robyn is a great ambassador for our hotel, and for our entire city. She looks forward to welcoming our visitors and passing along any information that might make their time in Chicago memorable for all the right reasons.

We hope to see you and your family again soon.

Best Wishes,

Harman Hall, GM

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