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Reviewed 12 January 2017

Was in the Windy City for a wedding and stayed one night. No muss, no fuss, quiet, clean reasonable rate in the middle of everything in The Loop. Would certainly use their services again. Front desk was very helpful and although I didn't really take advantage,
they had a very nice club floor w/snacks, drinks TV etc and what looked like a very popular bar. Well done

Room tip: Nothing to add
Date of stay: October 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank E2965NWmichaelr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M, General Manager at Hyatt Centric The Loop Chicago, responded to this reviewResponded 20 January 2017

Hello,

We are so glad you enjoyed your stay! We can't wait to see you again.

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Reviewed 11 January 2017

The hotel staff (check in, check out, bell staff) were very friendly and helpful. The room was clean and comfortable, although there is not much sitting area in the room. The hotel is close to the Chicago Board of Trade, Federal Reserve Bank, PrivateBank Theater, CTA (train) stop as well as several interesting restaurants.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Phillip P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M, General Manager at Hyatt Centric The Loop Chicago, responded to this reviewResponded 20 January 2017

Hello,

We are so glad you liked the staff at Hyatt Centric. We are pleased to hear that the location of our hotel was a good fit for you. We hope to see you again soon!

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Reviewed 9 January 2017 via mobile

The staff here is really nice. The rooms are modern, but I don't like the doors to the bathroom. I feel like it's too open and if you have guests in your room they can hear what's going on in there. Also, you can't turn on the water in the shower and adjust the temp without holding your arm under the water while turning the dial, which means you have to keep sticking your arm under excruciatingly hot or cold water until you get it adjusted. The restaurant has a good beer selection and breakfast is great, but there aren't enough healthy or low-carb dinner options. When you are in the restaurant, you have to go down to the basement if you have to use the restroom. There are no ground floor restrooms. Also, there was no self-parking and the valet parking was pretty expensive, about $60/night if I recall. I would stay here again in a pinch but I prefer the Hampton Majestic.

Date of stay: May 2016
Trip type: Travelled on business
Thank rebeccas51
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M, General Manager at Hyatt Centric The Loop Chicago, responded to this reviewResponded 20 January 2017

Hello,

We're very happy to hear that you liked our staff. Additionally, we are glad to hear you enjoyed the food options around you.

We hope to see you soon.

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Reviewed 8 January 2017

We were looking for a hotel located near the Cadillac Theater and the PrivateBank theater and this Hyatt fit the bill. There are several restaurants in the area and in terms of access to what we wanted to do in Chicago, it was great. The hotel itself is pretty ordinary. The lobby is extremely plain ( a couch and a few chairs). The valet doubles as the bellman which wasn't very helpful since he was still busy trying to park the car after we'd already checked in. There weren't any luggage carts available so we had to pack-mule our luggage up to our room. The front desk staff was unremarkable...not friendly, not rude...just there. Hard rock/grunge rock was playing when we checked in.

The decor of the hotel is very sleek and minimalistic. We had a corner suite which had a king bed, wing-back chair, two night stands (no drawers) one console that held the TV (no drawers) and a closet with some shelves, several hangers, an ironing board and iron and safe. In the bathroom there was a tub, separate shower and double-sink. You'd better know who you're traveling with VERY well because there's no door that separates the bedroom from the bathroom. There are frosted glass doors in front of the shower and in front of the toilet so the bathroom doesn't feel very private. There are some shelves and no drawers in the bathroom.

In the living area there were two couches, a coffee table (with shelves) and a small, round table and two chairs. In the entry area was a dresser with several shelves (behind closed doors)...not a very handy location for clothing, but we were glad that we at least had that space for clothes.

We had four in our suite (our daughters slept on the couches because we wanted the extra space for them to spread out to do homework) so drawers and shelves were at a premium. If you're going to be in town for a while, plan ahead and bring some Command hooks for yourself.

Housekeeping was great! They replenished every depleted supply and gave us the correct amount of towels for four guests.

If you're a light sleeper, bring ear plugs. A fire-station is a few blocks away and we heard sirens often through the night. It didn't bug me, but my girls had a hard time sleeping with the "city noise". The shades did a pretty good job of blocking the sun. I found the linens and the bed to be very comfortable.

I'm unsure if we would return here again. The proximity to the theaters can't be beat but the hotel itself needs a furnishings re-design to tempt me to stay here again.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank MichiganMomofthree
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M, General Manager at Hyatt Centric The Loop Chicago, responded to this reviewResponded 20 January 2017

Hello,

We are happy to hear that you had a good stay and that our location was perfect for your visit. We hope you'll consider us again in the future.

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Reviewed 5 January 2017 via mobile

My residence for the week of a conference this property was a modern take on the usual which in my case, included an upgrade to a well appointed corner room having an excellent walk-in shower and large soaker tub. The staff were friendly, helpful and professional.

While not close to the McCormick convention center (an hour's walk) it is only a short ride on the Green Line and there is a station near the hotel. A fair exchange in my opinion since this Hyatt was close to pubs, restaurants and the great landmark tobacconist, Iwan Ries.

Date of stay: April 2016
Trip type: Travelled on business
1  Thank mubwubba
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen M, General Manager at Hyatt Centric The Loop Chicago, responded to this reviewResponded 20 January 2017

Hello,

We are very pleased to hear your enjoyed your stay with us. We hope you'll choose us again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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