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Reviews (1,067)
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Show reviews that mention
All reviewslincoln parkcontinental breakfastgreat neighborhoodlakeview areaquiet streethonor barhard boiled eggscharming hotelstay there againbrown linecubs gamewithin walking distanceolder hotelparking garagesmall hotelnice breakfastrestaurants and shops
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64 - 69 of 1,067 reviews
Reviewed 26 February 2018

Avoid the prices and the crowds downtown and enjoy a Chicago neighborhood. The room was well equipped, parking isn’t too tough, and there’s plenty to do on the north side. The lobby is a nice place to sit, drink coffee & read the paper.

Room Tip: Be nice to the front desk person and they will be nice in choosing your room:)
Stayed: February 2018, travelled solo
Review collected in partnership with this hotel
1  Thank dayton1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, Manager at The Willows, responded to this reviewResponded 28 February 2018

Dear guest,

Your review was wonderful and our team would like to thank you for appreciating everything we offer to our guests, from service to amenities, and for finding some time to share this with other travelers as well. You will enjoy our lobby even more when it is all completed after the renovations. Thanks again and we hope to see you soon!

All the best,
Leila O
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2018

Nice old hotel but could use some updating especially new carpeting. Friendly staff, clean rooms, complimentary breakfast ok. Walking distance to WalMart, shopping & restaurants. Reasonably priced for Chicago.

Room Tip: Toilet valve needs replacing. TV wouldn't maintain channel selection. Internet connection would not work. Higher floors very warm but just opened windows for cool air.
Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank cgodon635913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, Manager at The Willows, responded to this reviewResponded 19 February 2018

Dear guest,

Thank you for taking a few moments to share your impressions of The Willows Hotel while travelling to Chicago.
We are happy to hear you enjoyed your weekend with us from our location to our service and amenities and we hope you come back and visit us again.
We have replaced our public areas carpets, and we are planning to do some renovations to the rooms in the upcoming year.

Take care and we look forward to your next stay.
Leila O
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018

Friendly staff. Enjoyed the breakfast especially by the fireplace each morning (nice with the snow storm going on). Loved the location. Easy to catch bus downtown. Great neighborhood for dinner (especially crepes) and wine bars.

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank mbs20182018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, Manager at The Willows, responded to this reviewResponded 14 February 2018

Dear guest,

We are thrilled to see that you enjoyed your visit to Chicago, the Lincoln Park neighborhood and your stay with us of course. Thank you for taking a moment to share your comments on Trip Advisor, we greatly appreciate it, as well as having you as a guest.

Take care and we hope to see you in the near future.

Leila O
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

We were only there for one night. Very quaint hotel. Affordable and convenient. Cold breakfast is included. We ubered around without any issues. Room is small but clean. The lobby is absolutely beautiful. Would stay there again.

Stayed: February 2018, travelled as a couple
Thank Francesse L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, Manager at The Willows, responded to this reviewResponded 13 February 2018

Dear Francesse,

Thank you sincerely for taking the time to share your feedback of the Willows Hotel on Tripadvisor. I'm very pleased to learn of your positive impressions after your stay, especially how much you enjoyed our lobby. We are in the process of completing the renovations of the lobby and we would love for you to come back when it is all done, because I think you will find it even more charming.

Thanks again and we hope to see you soon.

All the best,
Leila O
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018

Love the Willows perfect location for great food and easy access to lots of shops and entertainment
Great neighborhood with lots of charm and walkable to many great locations. Best place to experience
The neighborhood

Room Tip: King room very roomy with a cozy lobby and great staff
Stayed: January 2018, travelled with family
Review collected in partnership with this hotel
Thank Melissa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broughton H, Manager at The Willows, responded to this reviewResponded 13 February 2018

Dear Melissa,

Thanks for taking the time and sharing your impression with us and many other travelers. We are happy to hear that you enjoyed your time here in our beautiful neighborhood and we are very grateful for your review.
We look forward to welcoming you back.

All the best,
Leila O
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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