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“Excellent Boutique Hotel”

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Silversmith Hotel Chicago Downtown
Ranked #22 of 192 Hotels in Chicago
Certificate of Excellence
Reviewed 24 October 2016

Very friendly and helpful staff; beautiful room and lobby. Great location a short walk from the train station, the water, and the Magnificent Mile. The restaurant and bar are also great. Well worth the price.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 27 October 2016

Thank you for your review of Silversmith Hotel. I am happy to hear that our associates left a lasting impression on you with their attentive service. It is great that you took advantage of our onsite restaurant and lounge, Adamus, perfect for unwinding after a long day of travel. We look forward to your next stay!

Best,
Frank Leone

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Reviewed 24 October 2016 via mobile

Room was spacious and bathroom was modern with a quality shower. Staff was friendly and helpful. Hotel location is great for Loop sites - the Art Institute and Millennium Park, etc. bed was really comfy. Hotel has a boutique, modern feel. Enjoyed my stay a lot.

Stayed: October 2016, travelled with family
Thank Bu1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 27 October 2016

Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear that you enjoyed our spacious accommodations complete with modern amenities. Our location in the loop is perfect for guests looking to explore local attractions and I am glad that you took advantage of this. We look forward to welcoming you back again soon.

Best,
Frank Leone

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Reviewed 21 October 2016 via mobile

My friend and I stayed here this week and it was wonderful. The accommodations are impeccable, the location is so convenient & close to everything. The staff was so friendly and helpful. I've stayed in lots of wonderful hotels and this was right up there with them. Highly recommended!!!

Stayed: October 2016, travelled with friends
1  Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 21 October 2016

Thank you for reviewing Silversmith Hotel. I am delighted to hear that you and your friend enjoyed our spacious accommodations and prime location in the loop, offering easy access to popular area locations. We appreciate your recommendation and look forward to welcoming you back again soon!

Regards,
Frank Leone

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Reviewed 19 October 2016

Spent two nights here during the summer, it may be pricey but the location makes it worth it. A short walk from Millennium park and lots of nearby restaurants and bars. The rooms are clean, the hotel itself is nice and the staff is friendly.

Stayed: August 2016, travelled as a couple
Thank Dino V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 20 October 2016

Thank you for the kind review of Silversmith Hotel, Dino. I am glad to hear that you took advantage of our location within walking distance of popular Chicago attractions. We look forward to welcoming you back again soon!

Best,
Frank Leone

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Reviewed 19 October 2016

We were here for the AAO convention, so naturally the rooms weren't cheap - but I don't fault the hotel, they weren't cheap anywhere, it's a law of nature (or Adam Smith's invisible hand, if you will).
The good: Reception was very freindly and helpful, but not always omniscient (see below). Room was clean and sleep was good. Food in restaurant quite delicious, nothing to fault. Yes, it's not very cheap, but hey, there's cheap stuff to be had everywhere, but the food here was *really* good. THre other good things: location, location, location.
The bad: The room (Premier King) was quite small IMO, and unfortunately the hotel does not give room sizes on its website, so that was a bit of a bad surprise. The Cubs played LA in NLCS during our stay, but the hotel's TVs didn't show the games. I actually asked the front desk whether the games would be on and was told something to the effect "of course, it would be a disgrace no to show them". I felt the same and was badly surprised later that day. Lastly, we weren't disturbed by S Wabash being closed, but I feel that this should have been mentioned somewhere.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank UltimateAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 20 October 2016

Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear that our associates left a lasting impression on you with their service. It's great to know that you enjoyed your meal at our signature restaurant and lounge, Adamus, and we will be sure to share your compliments with the team. I am sorry that our accommodations did not meet your expectations. I hope you will let us find a guestroom more suited to your preferences in the future.

Best regards,
Frank Leone

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Additional Information about Silversmith Hotel Chicago Downtown

Address: 10 S Wabash Ave, Chicago, IL 60603-2801 (Formerly The Silversmith Hotel & Suites)
Phone Number:
Region: United States > Illinois > Chicago > Downtown / The Loop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Chicago
#13 Romantic Hotel in Chicago
#17 Business Hotel in Chicago
#19 Luxury Hotel in Chicago
Price Range: RM514 - RM1,191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silversmith Hotel Chicago Downtown 4*
Number of rooms: 144
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
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Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago

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