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Reviews (2,258)
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All reviewsmillennium parkthe loopart institutegreat locationelevated traintrain noisel trainlarge bathroomwithin walking distancebrick wallthe beanlight sleeperblue linefront desk staffpublic transportationbeautiful hoteltwo blocks
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Reviewed 24 October 2016 via mobile

Room was spacious and bathroom was modern with a quality shower. Staff was friendly and helpful. Hotel location is great for Loop sites - the Art Institute and Millennium Park, etc. bed was really comfy. Hotel has a boutique, modern feel. Enjoyed my stay a lot.

Stayed: October 2016, travelled with family
Thank Bu1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 27 October 2016

Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear that you enjoyed our spacious accommodations complete with modern amenities. Our location in the loop is perfect for guests looking to explore local attractions and I am glad that you took advantage of this. We look forward to welcoming you back again soon.

Best,
Frank Leone

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Reviewed 21 October 2016 via mobile

My friend and I stayed here this week and it was wonderful. The accommodations are impeccable, the location is so convenient & close to everything. The staff was so friendly and helpful. I've stayed in lots of wonderful hotels and this was right up there with them. Highly recommended!!!

Stayed: October 2016, travelled with friends
1  Thank Christy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 21 October 2016

Thank you for reviewing Silversmith Hotel. I am delighted to hear that you and your friend enjoyed our spacious accommodations and prime location in the loop, offering easy access to popular area locations. We appreciate your recommendation and look forward to welcoming you back again soon!

Regards,
Frank Leone

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Reviewed 19 October 2016

Spent two nights here during the summer, it may be pricey but the location makes it worth it. A short walk from Millennium park and lots of nearby restaurants and bars. The rooms are clean, the hotel itself is nice and the staff is friendly.

Stayed: August 2016, travelled as a couple
Thank Dino V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 20 October 2016

Thank you for the kind review of Silversmith Hotel, Dino. I am glad to hear that you took advantage of our location within walking distance of popular Chicago attractions. We look forward to welcoming you back again soon!

Best,
Frank Leone

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Reviewed 19 October 2016

We were here for the AAO convention, so naturally the rooms weren't cheap - but I don't fault the hotel, they weren't cheap anywhere, it's a law of nature (or Adam Smith's invisible hand, if you will).
The good: Reception was very freindly and helpful, but not always omniscient (see below). Room was clean and sleep was good. Food in restaurant quite delicious, nothing to fault. Yes, it's not very cheap, but hey, there's cheap stuff to be had everywhere, but the food here was *really* good. THre other good things: location, location, location.
The bad: The room (Premier King) was quite small IMO, and unfortunately the hotel does not give room sizes on its website, so that was a bit of a bad surprise. The Cubs played LA in NLCS during our stay, but the hotel's TVs didn't show the games. I actually asked the front desk whether the games would be on and was told something to the effect "of course, it would be a disgrace no to show them". I felt the same and was badly surprised later that day. Lastly, we weren't disturbed by S Wabash being closed, but I feel that this should have been mentioned somewhere.

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank UltimateAdvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 20 October 2016

Thank you for taking the time to review Silversmith Hotel. I am thrilled to hear that our associates left a lasting impression on you with their service. It's great to know that you enjoyed your meal at our signature restaurant and lounge, Adamus, and we will be sure to share your compliments with the team. I am sorry that our accommodations did not meet your expectations. I hope you will let us find a guestroom more suited to your preferences in the future.

Best regards,
Frank Leone

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Reviewed 19 October 2016

My wife and I stayed here for 3 nights in September. The staff were friendly and courteous, the decor is very classy (the bar area is particularly chic) and the room was pleasant and spacious. It's also ideally located in the Loop, Millennium Park, Grant Park, the Magnificent Mile, Willis Tower and the Art Institute are all in easy walking distance. Would definitely return.

  • Stayed: September 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Ben G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank L, General Manager at Silversmith Hotel Chicago Downtown, responded to this reviewResponded 20 October 2016

Ben, thank you for taking the time to review Silversmith Hotel. I am delighted to hear that you and your wife enjoyed your stay with our friendly associates, vibrant interior design and spacious accommodations. We too love our location in the loop within close proximity of popular area attractions. We look forward to your return!

Regards,
Frank Leone

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