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All reviews great location the executive lounge magnificent mile the john hancock building water tower place mag mile american girl living area top floor separate bedroom lake view michigan avenue oak street beach wet bar pull out couch self park indoor pool
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90 - 95 of 2,329 reviews
Reviewed 13 August 2018

The four of us checked into this hotel after a long day on the road. We ended up with an alcove suite that was cozy but not as roomy. The kids loved he view and the pool at the top of the hotel that overlooks the lake. A trip to the top to see the view is a must. The hotel was quiet and comfortable and in a great location. I read in some other posts about breakfast and I am not sure where that was located. None of that was explained to us when we checked in. It was easy to walk everywhere that we wanted to visit. This location was perfect for us.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Charlestim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 17 August 2018

Dear Charlestim1,

Thank you very much for staying with us and thank you for taking the time to tell us about your experience at the hotel. I am glad that you enjoyed your stay at the hotel and in Chicago. There is no doubt that our location a few steps away from Lake Michigan and near everything Chicago has to offer makes it easy to discover our great city. The breakfast that some reviews are referring to is in the Executive Lounge for our Hilton Honors Diamond guests and for the gold guest who choose Executive Lounge Access instead of points.

It was a pleasure to serve you during this past visit and we look forward to welcoming you back the next time that you are in Chicago.

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Reviewed 12 August 2018

Absolutely loved this HHonors property! The location can't be beaten. Suite was clean, fresh, and contemporary with spectacular views. Bed was super comfortable.

Arrived around 1 PM, and room was available. Treated well as a Hilton Diamond Member. The Excecutive Lounge was fantastic, on par with many you will find at Hilton properties in Europe. Recommend this hotel highly.

Date of stay: July 2018
  • Trip type: Travelled solo
    • Location
    • Service
2  Thank maconMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 16 August 2018

Dear maconMouse,

Thank you so much for being a guest at our hotel. It was a privilege and a pleasure to serve you. The feedback we receive from our guests is most appreciated and valued by all of us. Thank you for your loyalty to Hilton and I am glad that our team was able to accommodate you before standard check-in time. We always do our best to accommodate guest requests for early arrival and late departure when possible.

We look forward to welcoming you back the next time that you are in Chicago. Thank you

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Reviewed 12 August 2018 via mobile

Hotel was awesome..Me and my girlfriend stayed her for a concert..room was nice and roomy and clean..very accomadating.. even receive a free upgrade...can'twait to to come back and will stay here again.

Date of stay: August 2018
Trip type: Travelled with friends
Thank verypleasevactioner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 16 August 2018

Dear verypleasevactioner,

Thank you very much for taking the time to share your comments about your stay with us. We are delighted to know that you enjoyed your stay and thank you for pointing out our great location. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our guests.

We look forward to have the opportunity and the pleasure to welcome you back the next time you are visiting our fabulous city.

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Reviewed 12 August 2018

Great Hotel, Great customer service, makes you feel welcome! Breakfast is awesome! Wonderful location! Staff always willing to help with any issue. Safe hotel! Rooms very clean! Bed is awesome! Will stay there again!

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank E6952MJrobertf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 16 August 2018

Dear E6952MJrobertf,

Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thank you for taking the time to recognize our team, I assure you that your feedback is very rewarding, some of our team members have been with the hotel for more than 25 years and they have true pride in the service they provide. Thank you.

It was a pleasure and privilege to serve you during this past visit and we look forward to welcoming you back soon.

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Reviewed 11 August 2018

Great location, price, and best of all perfect room. Quiet, comfortable and spacious. If you are looking for a place that is right in the heart of the Gold Coast but without the noise of Michigan Avenue. This is your spot.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank richardhM8340KW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this reviewResponded 16 August 2018

Dear richardhM8340KW,

Thank you very much for staying with us and thank you for taking the time to tell us about your experience at the hotel. The feedback we receive from our guests is both valued and appreciated by all of us. It is also most helpful for guests who are planning on visiting our great city of Chicago. Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our fabulous city.

It was a pleasure to serve you during this past visit and we look forward to having the privilege to be your home away from home when you return to Chicago.

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