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Reviews (166)
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All reviewssleep numberpark and flystayed hereo hareextended parkingsleep and flyclose locationlonghorn restaurantroom was cleanshuttle runsconvenient place to staysame rateallstate arenafree shuttlean early flightbreakfast was includedgood nights sleep
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Reviewed 18 September 2017 via mobile

We always use park and fly and this was a great experience compared to other hotels. Shuttle was prompt and was there when they said. The restaurant next door is a nice way to start vacation before flying out the next day. I think we will probably only use this hotel going forward if I can get the same rate.

Stayed: September 2017, travelled as a couple
Thank Sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kai C, General Manager at Wyndham Chicago O'Hare, responded to this reviewResponded 9 October 2017

Dear Sophie,

Thank you for sharing your hotel experience on TripAdvisor!

We are very happy to learn you enjoyed your recent stay and found hotel service and amenities met with your travel needs. Your comments will be shared with our associates and we look forward to your next visit to the O'Hare area. Thank you for the kind feedback.

We look forward to receiving information on your next visit and will do our best to accommodate your requests.

Sincerely,

Kai Chow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

I stayed here for business and it was a clean and well kept property with nice staff. Rooms are small and I was facing out to a parking lot and a office center across the road. The heater was noisy and their wasn't much natural light. I think there would be better rooms and I have heard they are renovating rooms. Close to Ohare and food options are around so all in all good value for money :)

Stayed: September 2017, travelled on business
Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kai C, General Manager at Wyndham Chicago O'Hare, responded to this reviewResponded 9 October 2017

Dear Heather,

Thank you for sharing your hotel experience on TripAdvisor!

We sincerely apologize for the less than satisfactory service you received during your stay with us. Hotel is currently renovating rooms and new case goods and beds will be replaced. New in-room lighting, decor and new wall vinyl add to the overall freshness of the rooms. 15 rooms are slated each week for renovation and no noise and interruptions of guest service while room renovation in progress.

Thank you for the feedback.

We hope you will give us another opportunity to serve you in a renovated room on your next visit to the area.

Sincerely,

Kai Chow
General Manager

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Reviewed 9 September 2017

I had 2 nights to stay in Chicago, my flight would be very early in the morning, therefore I looked for a hotel inside the O'hare airport. Wyndham Chicago O'hare offered free 24 hours shuttle back and forth to the airport, because it is very close to the airport but out of walking range. As I intended to pay a visit to Chicago downtown area, I've used the shuttle to airport and from there I've taken CTA Blue Line, paying only $10 bucks an all day long limitless rides CTA pass. That was all of my transportation cost, plus the water taxi and shoreline taxi I've taken to see harbor and river quick cruzes. Other than that, staff was very welcoming and breakfast was very honest. Room was clean, bathroom too. Fitness center is available 24 hours, which is a plus for me. What really surprise for good was the room size. It was nice to see a spacious bedroom, fitting very well the king size bed I'd picked. The only tiny small con I would like to mention is the access to elevators are a little too narrow, making it a little difficult to use the luggage charts. It might not seem to be not so important but I have to register what happened during checkout. It was 5am and more than 20 people showed up for shuttle. The assigned van wasn't enough but staff managed to use a bigger vehicle, and used the smaller van to take guest that was headed to a different terminal. That was another good surprise, sole based on the staff initiative and sense of responsibility.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Eliasibe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kai C, General Manager at Wyndham Chicago O'Hare, responded to this reviewResponded 9 October 2017

Dear Valued Guest,

Thank you for sharing your hotel experience on TripAdvisor!

We are very happy you enjoyed your stay with us and found service, location and amenities met with your travel needs. Thank you for the kind compliments on the shuttle driver and service in the morning. Hotel has a fleet of 5 vehicles ranging from 11 to 24 seats. We are glad you also enjoyed the breakfast and Fitness Center equipment.

We hope to see you again on your next visit to the area.

Sincerely,

Kai Chow
General Manager

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Reviewed 9 September 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kai C, General Manager at Wyndham Chicago O'Hare, responded to this reviewResponded 11 September 2017

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Reviewed 9 September 2017 via mobile

Very happy with our stay. In a very nice area, close to airport with regular shuttLe service every 30 minutes. Room was comfortable and quiet. We had a great dinner at the adjoining restaurant Longhorn Steakhouse. Good service and reasonably priced.

Looking forward to buffet breakfast at the Bakery Cafe downstairs. May have to pay, but the tables are set with real silverware. With a week's free parking and the convenience, it's worth it, and by the way, check out til noon.

Excellent for the price.

Stayed: September 2017, travelled with family
Thank peggy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kai C, General Manager at Wyndham Chicago O'Hare, responded to this reviewResponded 11 September 2017

Dear Peggy,

Thank you for sharing your hotel experience on TripaAdvisor!

We are very happy to know you enjoyed your stay and found hotel met with your travel needs. Our team strives to provide exemplary service at a moderately price point and yet offers modern amenities and a quality and comfortable stay.

Thank you for the kind compliments on the service you received and it will be shared with our associates. Breakfast offered at $10.95 per person and a wide variety of items are available to satisfy most palettes. Plus a made-to-order omelette station is offered from 5:00am daily.

It is our hope to serve you again on your next visit to the O'Hare area.

Sincerely,

Kai Chow
General Manager

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