Stayed at this hotel and woke up this morning with a tick attached to me. I was placed in an accessible room so guessing from a service animal. Picture attached. I went to the front desk to be assigned a new room as there was no chance I was staying in that same room a second night. There were three employees standing behind the desk who offered no apology or made any attempt to try and remedy the situation. (Especially as a Hilton Gold member!) Only when I asked did the employee offer to pick up breakfast for the next morning. No thanks. Owning up to the issue or at least asking if there was something they could do would have been nice. Don't get Lyme disease, stay somewhere else.
- Official Description (provided by the hotel):
- Discover the Hilton Garden Inn Chicago North Shore/Evanston hotel - a welcoming Chicago North Shore hotel. Adjacent to Northwestern University and minutes from multiple large corporations, our comfortable Evanston hotel is the perfect choice for students, families and business travelers alike. ... more less
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- Also Known As:
- Hilton Garden Inn Evanston Hotel Evanston
- Evanston Hilton Garden Inn
- Hilton Evanston