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Savings alert! 14% below average rates

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Reviews (718)
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Traveller rating
377
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74
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20
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377
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74
34
20
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All reviewsthe indoor outdoor poolcrystal cavefantasy suitecave roomsmall balconyhearts delightroom was cleanwooded areahot breakfastno elevatorirish pubnice breakfastmy husband and iclose to downtownwould stay here againhot tubgrant's home
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19 - 24 of 718 reviews
Reviewed 8 May 2018

My husband & I stayed here 4/6 thru 4/14 and really enjoyed our stay in the Hearts Delight fantasy suite. Room was so very relaxing with a heart shaped tub, gas fireplace and 2 chairs and lots of mood lighting and right down the hall from the in/out pool which we loved. We enjoyed the small porch off the room also. Everyone on this staff was so wonderful and friendly while we were there and that is so important especially when staying for a week. Amy - the manager was very efficient and always pleasant, the server for breakfast (we saw 2 different ones but only have one name) Kim and ? were both so pleasant and Kim gave us ideas of places to go and both worked so hard keeping up the very delicious breakfasts.Tyler and Geoa (sp??) at the front desk were always pleasant and interested in our plans. We will definitely be back here many times! Thanks BW for the great stay!!

Room Tip: Back of hotel has balconies and view of a small woods
  • Stayed: April 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2018

Clean rooms recently updated Hotel convenient parking close to downtown Galena. Friendly staff easy check-in and check-out nice indoor outdoor pool but had a little too much chlorine in it. A good deal in a good location

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
Thank kirbyclarke89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2018

My husband and I recently stayed here for my 50th Birthday celebration. The room was very nice and clean. I loved the balcony and enjoyed sitting on it. The front desk was very friendly and helpful. We especially enjoyed the Full Breakfast - very delicious with many options. We will definitely stay here again on our next trip to Galena

Room Tip: Very close to Downtown Galena
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank GeriHoopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

We liked this BW just outside of the downtown. The staff are all friendly, efficient and helpful.
Our room faced the woods and was spacious except for the bathroom. The decor was rustic modern and felt newly renlovated

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank dondee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

Great Place to stay for your money. Staff is very friendly and helpful. Rooms are clean and comfortable. Great Location in Galena. The breakfast is better than most places I've stayed. I give them two thumbs up. Thanks for making my stay comfortable.

Stayed: May 2018, travelled on business
Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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