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Reviewed 19 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 27 August 2014

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Reviewed 2 August 2014

Clean room. Recently renovated. Newer furnishings but with a mismatched dresser. Bed coverings are new, but scratchy so every time we rolled over during the night the bedspread made a sound. Air/heat unit a little on the noisy side. Could hear TV in the room next door.
Night clerk was friendly and very helpful. Breakfast was up to Super 8 Super Start expectations. Will stay there again.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
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Thank Rhonda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 12 August 2014

Dear Guest,

I'm pleased that you found our property suitable for your needs and will stay with us again. We look forward to it. I apologize that our bedding and some other aspects of the room didn't fully meet your needs. We take note of all comments as we make future buying decisions, and your
comments will help us improve for future guests. While most guests find the bedding and other things in the room acceptable, I'm sorry you did not.

Sincerely,
Hotel Manager

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Reviewed 20 June 2014

Even though we were told that the hotel had undergone a renovation in March, it wasn't really apparent. The exterior and the parking lot were downright "scary". I was reluctant to book at a Super 8 but considering their claim of recent renovation and their price I took a chance. Will not make that mistake again. I must say the evening clerk was extremely nice and helpful.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Super 8
Thank Debi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 12 August 2014

Dear Guest,

Thanks for your kind comments about our evening desk clerk, but I'm troubled to hear that you were not impressed with the quality of the property. We have indeed made changes and improvements designed to make the rooms and the property nicer and to improve security and some amenities. Many other guests have made positive comments about these changes, and I sincerely apologize that we did not meet your needs. We're pleased with the safe and comfortable property we provide and only wish there was some way we could have satisfied you.

Sincerely,
Hotel Manager

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Reviewed 29 May 2014

The room stank. The only way we could tolerate the room was to have the outside air unit and bathroom exhaust fan on all night long. The sink would barely drain. There must be no insulation anywhere in the building because we could hear other guests talking all night long (over the noise of the fans we had on). The desk clerk, at checkout, could have cared less about what we told here about the horrible room and the noise.

Room Tip: Find somewhere else to stay.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
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Thank ray h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa08670, Manager at Americas Best Value Inn- Galesburg, responded to this reviewResponded 2 June 2014

Im sorry for your experience. This is completely unacceptable here. I wish you would have let us know as soon a you checked in. We have a 100% smoke free facility. I will investigate

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Reviewed 29 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Teresa08670, Manager at Americas Best Value Inn- Galesburg, responded to this reviewResponded 2 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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