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“Very Clean, Friendly Check-in Clerk, Would Stay Again”

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Americas Best Value Inn- Galesburg
Ranked #7 of 11 Hotels in Galesburg
Reviewed 19 August 2014

I really don't know what the other people are talking about. I am a clean freak and the room was very clean. The room also had a microwave and refrigerator.and flat screen T.V. I never once heard anyone from the other rooms (Only hallway area during the correct times) and the hotel was full.) They are still updating, when we were there, they were painting the hallway walls. Pool area is very clean. Breakfast was what you should expect, gravy & biscuits, cereal, rolls, waffles etc. enough to get your belly full. Also never heard traffic from the road. My family will be staying there again when we visit Galesburg. Also this hotel was cleaner than other more Brand name expensive ones I have stayed at in the past. As for the parking lot, dirt and pavement does not make it scary!!!! There is a McDonalds in the same parking lot. The only suggestion I would make, is the rooms are large enough for a small table and a couple of chairs, so you could have a place to eat from. Room did have a desk with one chair, but for three or more people a couple of us had to eat on the bed.

Room Tip: We stayed on the second floor, about five rooms down. Everything was fine, room faced a corn field.
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank aspire42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our Rooms and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.

Thank you again, and we look forward to seeing you on your next trip.

Regard,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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114 - 118 of 184 reviews

Reviewed 19 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Sharon A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 27 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 August 2014

Clean room. Recently renovated. Newer furnishings but with a mismatched dresser. Bed coverings are new, but scratchy so every time we rolled over during the night the bedspread made a sound. Air/heat unit a little on the noisy side. Could hear TV in the room next door.
Night clerk was friendly and very helpful. Breakfast was up to Super 8 Super Start expectations. Will stay there again.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rhonda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 12 August 2014

Dear Guest,

I'm pleased that you found our property suitable for your needs and will stay with us again. We look forward to it. I apologize that our bedding and some other aspects of the room didn't fully meet your needs. We take note of all comments as we make future buying decisions, and your
comments will help us improve for future guests. While most guests find the bedding and other things in the room acceptable, I'm sorry you did not.

Sincerely,
Hotel Manager

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Reviewed 20 June 2014

Even though we were told that the hotel had undergone a renovation in March, it wasn't really apparent. The exterior and the parking lot were downright "scary". I was reluctant to book at a Super 8 but considering their claim of recent renovation and their price I took a chance. Will not make that mistake again. I must say the evening clerk was extremely nice and helpful.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Debi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8motelgalesburg, Webmaster at Americas Best Value Inn- Galesburg, responded to this reviewResponded 12 August 2014

Dear Guest,

Thanks for your kind comments about our evening desk clerk, but I'm troubled to hear that you were not impressed with the quality of the property. We have indeed made changes and improvements designed to make the rooms and the property nicer and to improve security and some amenities. Many other guests have made positive comments about these changes, and I sincerely apologize that we did not meet your needs. We're pleased with the safe and comfortable property we provide and only wish there was some way we could have satisfied you.

Sincerely,
Hotel Manager

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Reviewed 29 May 2014

The room stank. The only way we could tolerate the room was to have the outside air unit and bathroom exhaust fan on all night long. The sink would barely drain. There must be no insulation anywhere in the building because we could hear other guests talking all night long (over the noise of the fans we had on). The desk clerk, at checkout, could have cared less about what we told here about the horrible room and the noise.

Room Tip: Find somewhere else to stay.
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  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ray h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa08670, Manager at Americas Best Value Inn- Galesburg, responded to this reviewResponded 2 June 2014

Im sorry for your experience. This is completely unacceptable here. I wish you would have let us know as soon a you checked in. We have a 100% smoke free facility. I will investigate

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Additional Information about Americas Best Value Inn- Galesburg

Address: 737 Knox Highway 10, I-74 Exit 51, Galesburg, IL 61401-8319 (Formerly Super 8 Galesburg IL)
Region: United States > Illinois > Galesburg
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Galesburg
Price Range: RM290 - RM380 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn- Galesburg 2*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Galesburg, Illinois located forty-five miles northwest of Peoria. We are conveniently located on Knox Highway 10, only five miles away from downtown Galesburg and Knox College. Our hotel offers guests easy access to local attractions such as National Railroad Hall-Fame, Galesburg Nature Center, and Lake Storey Beach. Guests are invited to enjoy the complimentary daily deluxe continental breakfast and coffee in the lobby. Featured hotel amenities include a guest laundry facility, business center. 24-hour front desk and lobby and ice machines. Pets are welcome, restrictions and charges apply. Take a refreshing dip in our heated indoor pool or take advantage of our business center equipped with a computer and the guest laundry facility. Stay connected with our complimentary Wi-Fi available throughout the property. Complimentary on-site parking for all types of vehicles is also available. Each of our 36 guest rooms features the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, coffeemaker, hairdryer, 32-inch flat panel satellite TV, desk with lamp, table with chairs, alarm clock radio, and free local calls. Please inquire about upgrading to one of our jacuzzi rooms. Americas Best Value Inn Galesburg is your best choice located in Knox County, Illinois, forty-five miles northwest of Peoria. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Chicago or Peoria. At Americas Best Value Inn Galesburg our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Galesburg, We’ve Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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