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399
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All reviews weber grill pf changs wet bar shuttle service would stay here again free breakfast rooms are spacious nice breakfast location is great nice hotel lots of restaurants a great place to stay mini fridge oatmeal great room home away from home nice stay
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Reviewed 10 August 2018

Rooms need updating and deep cleaning. First room I had smelled of cigars and smoke. Luckily they did switch me to another room. The positive is that overall the room was spacious but the couch is worn, the bathroom needs some repair. And the hotel was noisy. The breakfast tasted good, but the seating is horrible and the line to get food practically went out the door. Upon check out I also had trouble with the check out process and holding a pending charge on my credit card for over a week. And to try to get anyone on the phone to clear it up was difficult. Won't be staying again.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Hyatt Hotels
Thank Sightsee28513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2018

This is a beautiful, clean and updated hotel. We had a suite for our family, and it was plenty of room for our family of 7. The breakfast was excellent, and the pool area was very nice. Two things it needs - a microwave in the room, and a couple of kids channels on the TV. Otherwise, it was perfect for us.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank vjanak2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2018

My overall experience at the Hyatt Place Hotel was excellent. I was there for my family reunion and this is the hotel that was chosen. I think it was a good choice for our stay. The price was reasonable and a pleasant location. I would stay here again if the opportunity presented itself.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank janua12018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2018 via mobile

Jordan at the front desk was amazing. She helped during check in, drove the shuttle bus and go extra towels when needed. No request was refused, all service with smiles and prompt response. Breakfast next day was good and rooms were clean and comfortable. Will recommend. Tea selection was nice as well.

Date of stay: August 2018
Trip type: Travelled with friends
Thank Keita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018

Older property. First Hyatt Place (converted from Amerisuites). Location is good, near many restaurants and retail. Most employees friendly. Room decent but HVAC very noisy. Had a double room but like most hotels if you had to share the space you would be hard pressed to share drawers or closet space. Opening the door to the room was tricky, you had to push the handle up instead of down most of the time to get it to open, not sure if it is the way it was installed or that is actually the way it should have worked? Workout room is tiny! Elevator maintenance is needed at the Lombard property, particularly the one on the right when facing the elevators. Door had issues with closing and the elevator made squeaking noises through out stay (could hear from my room as well). Breakfast is a disappointment. Eggs from a bag tasted ok but not visually appealing and knowing they are from a plastic bag and reheated not a pleasant thought (hope the bags are recycled in some way), fruit from a bag that taste like some sort of preservative, cottage cheese tasted off. The bread for toast was decent. Too many sugary cereals. Coffee containers kept running low or were having trouble pumping. Overall the location is good, the property is tolerable. Breakfast could be improved. Staff for the most part was pleasant. Given the choices it was reasonable price for the area. Also note walls seem thin, seemed like lots of families with children and adults alike who had no issues being loud in the hallways or their rooms.

Room tip: I would recommend staying away from the elevator or ice machines. Higher floor better than lower.
Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Nero1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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