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“Average ”
Review of Pizza Hut

Pizza Hut
Cuisines: Pizza
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed 3 weeks ago via mobile

We went on the Saturday over the Easter weekend. It was very busy and the staff explained that there would be a wait for the table and food.This didn't bother us as we were not in a rush. Our order was taken so we went to the salad bar that was lacking in salad. We decided to wait a while to see if it got topped up. unfortunately it didn't so we had to ask. Our order arrived minus the sides we had ordered. We pointed this out and the waitress said she would go and get them.10 mins later still no.sides and the young lady who said she would bring them was now serving food to other tables. We had to ask for our sides again which arrived around 15 minutes after our pizzas. We did notice that other tables were experiencing problems with wrong orders and missing things. It was clear the staff were struggling to cope with how busy it was. Something else we we noted was we heard the phrase I will get the manager for you quite a few times but he/ she never appeared we just heard the people who were promised the manager just got a discount when paying their bill ! The food to be fair was very good. The service needs a bit of work though.

Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 183 reviews

Reviewed 7 March 2018 via mobile

Not had good experiences in Pizza Hut but now we have Cineworld unlimited tickets thought we would give it another go! We were informed about the new menu which is quite limited compared to the old one we thought. Decided to have a sharing thin crust pulled chicken pizza between us along with unlimited salad. Went to salad bar t find several bowls empty or nearly empty. Others we found that people had dropped items into the wrong bowls. Example was sliced apple in a pasta salad bowl. Croutons nearly empty, beetroot empty etc etc. I asked twice for fresh items. Got them on the second request with an apology from a young server who stated he had just come on shift and would sort the problem straight away which he did. When our 14” Pizza arrived we were once again disappointed. Approx a 2” around the edge was lacking any tomato base and certainly had no cheese. In fact we struggled to find hardly any chicken, and very little peppers etc. The mozzarella cheese was minimal. The whole pizza was tasteless and dry. A server asked if everything was ok once we had eaten about a third. We told her we were disappointed and she said she would tell the manager. It was about 10mins before the manager came over and told us she was deducting 50% off the price of the pizza ( it should have been £20). She offered a new one but stated that everything was portion controlled. We declined.
What with screaming kids running runs and poor food we won’t be going back in a hurry.

Thank lesleymtipping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

We have visited loads of times, usually before going to see a film at Cineworld next door.

The food is always tasty, staff are friendly and polite. It can sometimes get really busy, but the staff work really hard and we always get served reasonably quickly.

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Thank Ollie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

The staff were great. My poor rating is simply for the cost of very average pizzas, £46 for 3 pizzas and coke. That was my first time in Pizza Hut ( and last), as I usually go to KFC or Mcdonalds. You can get similar fast food from KFC and Mcdonalds for half the price.

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Thank Barry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018 via mobile

Absolutely delicious a 12" chicken Pizza with cheese chips, and all you can eat salad and pasta and refill drinks for £20. I advise you to share 2 pizza and 2 chips between 3

Thank Sioned E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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