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“Horrible Service - Walked out”
Review of Raku Sushi Gourmet

Raku Sushi Gourmet
Ranked #137 of 473 Restaurants in Naperville
Price range: US$10 - US$25
Cuisines: Japanese
Restaurant details
Reviewed 21 September 2015 via mobile

It was my birthday weekend. We decided to have some dim sum for lunch and didn't want to drive all the way to Chinatown in Chicago. We had been to Raku Sushi before for sushi and wanted to try the dim sum, had read good reviews. When we were seated, our waiter brought the adults water and we had to specifically ask him to give water to our 3.5 year old son. The waiter refused and said our son would spill the water. This statement angered us since we had just sat down and our son was well-mannered. There were other families with small children in the restaurant. All the children seemed to be behaving well. We got some strange looks from the waiter and didn't feel welcome there. We decided to leave and go down the street to Joy Yee Noodle where the atmosphere was more acceptable of families with small children.

We'll NEVER go back to the restaurant!

Thank DQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 27 reviews

Reviewed 4 September 2015

The sushi I ordered at this place was the simple variety I get elsewhere, I wanted to see how they do basic stuff. It turned out quite good, fresh and robust. I didn't like the atmosphere and the interior of this place, and there was an unpleasant stale odor in the air. However the food didn't come short of my expectations.

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Thank LongIslandGlobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2015

I used to have to drive down to Chinatown for real dim sum, but no need to do that anymore!! Thanks to Raku which is only 5 minutes from my house. I am so thankful for this place!! The owners speak Cantonese which means these are real authentic dim sum makers! I just found out about this place 3 months ago and I've already visited 5 or 6 times!! I will be trying their sushi next!

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1  Thank PHuang71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2015 via mobile

Very nice atmosphere with relaxing music. Tried the Green Tea mochi (delicious!) it came out as little half balls of green tea ice cream encased in mochi ^_^ staff was friendly and helpful, attentive but not overbearing. Would definitely come back!

Thank Flinkerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2015

We mainly ordered dim sum, but also ordered a sushi roll. I thought the dim sum was good, but not great. But the sushi roll was very tasty. Service was good, although it took a bit to get our food as we arrived when the place was quite crowded. Prices were very good - I was surprised when we received our bill and it was so low. They also had some lunch specials on the menu, but I didn't really look at them as we had decided on dim sum beforehand.

Thank larryd6578
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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