Upon our arrival, we were informed that rooms were only serviced on Sundays and Wednesdays. We were not told that we had to request this service the day before the appointed times.
I am writing this from the desk in our handicap accessible suite on the 3rd floor which is 6+ rooms from the elevators, a little far with mobility issues. We arrived on 2/26, room was cleaned on the 28th, sheets changed, towels etc. as of today, 3/5 we have not had a housekeeper empty a trash container, change sheets or anything because we were not told to request this service...duh here for a week and no housekeeping. We leave tomorrow, room serviced once in a week.
We are very disappointed in Hilton, COVID be damned, people need their trash removed and rooms cleaned.
We are Hilton Honors members...word of caution to travelers, make sure you check housekeeping rules before,you book.More
- 1 (855) 605-0319
- Free Wifi
- Free parking