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All reviews lake michigan conference center restaurant staff indoor pool beautiful location balcony room dream wedding dining area enjoy the view wonderful weekend whole family outdoor wedding needed anything arrived within minutes hiking trails remodeled rooms perfect venue
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Reviewed 28 August 2018

No free breakfast but great beach views. Rooms are cozy and clean. Beds are comfortable. Staff was friendly and helpful. Was double charged for room but they fixed the problem right away. Pool is big. Hot tub could be bigger but nice game and work out rooms. Bonus they have a dry sauna

Date of stay: August 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2018

Its really nice on of my favorite getaways,
miss their Bogos , for week days,
wish price was a little less,
really nice getaway,
most of the people friendly
beach nice ,patio fires nice ,
if you want a drink on beach ok here

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank momwendy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2018

I had read reviews about this place being dated and dirty. I concur with that...they need to close up shop and update and deep clean. Also, it seems the amenities like the pool & workout area are accessible to local people for a fee. On the grounds and the "private" beach area giant family groups (not guests) had set up for the day barbequing, partying, and using the beach. It had a very trashy feel. We stayed on a Sunday night figuring it would be more quiet, but there was a wedding so they were spread out all over and giving us looks because we were dressed for the pool later there were and drunk, extremely loud people (including the bride) right outside our room about an hour after I fell asleep. Food options are sparse so we ended up ordering pizza. Would not recommend a stay here.

Date of stay: August 2018
2  Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this reviewResponded 14 August 2018

Dear Karen M,
Thank you for your feedback on your recent stay. We are sorry to hear your stay was not a great experience. Although we strive to keep the guests happy, obviously were unable to make that happen for you. Thank you for notifying us of the non-guests on our private beach we will keep an eye out to avoid that happening again in the future. We hope you will change your mind and give us a shot to change your opinion next time your in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

We stayed here recently. It was like going back in time because the restaurant decor looked like it was from the 60's. They played Muzak in the restaurant from that period. The lobby furniture looked dated. The beds were
so-so comfort wise. They were definitely not pillow top mattresses.

I had a bad experience with an employee in the fitness center. You had to go to the fitness desk to get a pool towel. There was no one behind the desk. I yelled does anybody work here quite loud twice. No answer. I stepped behind the desk to retrieve towels. Just then an employee showed up and told me that guests were not allowed behind the desk. I told her if she was doing her job, I wouldn't have to stop behind the desk. She was very snotty.

Date of stay: July 2018
2  Thank rebeccarI116HP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this reviewResponded 14 August 2018

Dear Rebeccarl116HP,
We appreciate you taking the time to share your feedback on your recent stay. We apologize for your experience in our Fitness Center & we will definitely address the issue so this doesn't happen again. Please come stay with us again in the future.

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Reviewed 8 August 2018

Came in from out of town for a wedding. We stayed 2 nights and the accommodations were very nice. The outside patio with hors d'oeuvres and cocktails after the ceremony were really exceptional. The food and the service at the reception was very good. The room was wonderful and the event was really special. The staff did a really nice job.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank samanthagP3846KI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liz B, Front Office Manager at The Illinois Beach Resort and Conference Center, BW Premier Collection, responded to this reviewResponded 14 August 2018

Dear SamanthagP3846KI,

Thank you for your recent feedback on your stay! We love to hear about your experiences here & hope you will come back soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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