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Reviews (5,453)
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2,555
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Reviewed 1 April 2018

Nice room remodel. Still much work being done from flooding. Several slots not operational,disappointed in selection. Overall visit was comfortable and staff were friendly. Would recommend after work is completed.

  • Stayed: March 2018, travelled with friends
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Review collected in partnership with Caesars Entertainment
Thank cdb1561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this reviewResponded 2 April 2018

Hi cdb1561, we've added 200 new slots since November and hope that the next time you visit, you'll be able to find something that you enjoy. We're ready for the construction to be over too, and our Team Members are working hard to complete it as quickly as possible. Hopefully we'll see you soon!

Andrew, Guest Relations

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Reviewed 1 April 2018

Room was nice and clean, people friendly. everyone spoke made you feel right at home.. Eats were plentiful. Free drinks great. Moving walk way a plus. Gift shops well stocked. Appreciated the ride to and from the casino. I enjoy the Dolly Pardon slot at other locations. Why not have at least one there?

Room Tip: rm. 335 back view. close to elevator
  • Stayed: March 2018, travelled with friends
    • Location
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1  Thank csullivan2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this reviewResponded 2 April 2018

Hi csullivan2010, so glad to hear that you were able to take advantage of many features our property offers. Thanks for visiting and we'll look into that slot machine. Hope to see you soon!

Andrew, Guest Relations

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Reviewed 1 April 2018

was a great experience. will definitely come back. room was clean. food was good. Casino had a ton of options for games. I am a poker player and they had great cash games and daily tournaments. I will be back.

  • Stayed: March 2018, travelled solo
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Review collected in partnership with Caesars Entertainment
Thank rsheldon2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this reviewResponded 2 April 2018

Hi rsheldon2018, we're glad to hear you'll be visiting us again soon. Our Poker Room has some of the best daily games - as well as tournaments - around.

Andrew, Guest Relations

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Reviewed 31 March 2018

I am a short statured handicapped person, due to dwarfism. I wanted to play craps and could not reach the tables. Staff member Craig assisted me and got a large stool they had made to allow me to play. Horseshoe Southern Indiana goes above and beyond to assist there customers.

  • Stayed: March 2018, travelled solo
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Review collected in partnership with Caesars Entertainment
Thank durrell40213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this reviewResponded 2 April 2018

Hi durrell40213, we're so pleased that we were able to make your visit a great one. We'll be sure to celebrate Craig for his awesome work. We hope to have you back again soon!

Andrew, Guest Relations

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Reviewed 31 March 2018

The staff was helpful when we had questions. The room was clean and nicely decorated. Everything was in working order. The concert venue is good for those who like a smaller setting. Our room was a little pricey, but I noticed it was only for the weekend of a double concert...at other times the room rates were more reasonable. We had a good time at the casino also. Our sleep did suffer a little as some loud air conditioning units were right outside our room on the 2nd floor.

Room Tip: Ask for a room away from the mechanical units outside.
  • Stayed: March 2018, travelled as a couple
    • Value
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Review collected in partnership with Caesars Entertainment
Thank blueroc85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, Guest Relations Manager at Horseshoe Southern Indiana, responded to this reviewResponded 2 April 2018

Hi blueroc85, glad to hear you were able to make the most out of visiting us. The Showroom is an intimate venue that most of our guests love. We look forward to having you back again soon!

Andrew, Guest Relations

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