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“Old and tired!”

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Holiday Inn Evansville Airport Hotel
Ranked #22 of 36 Hotels in Evansville
Reviewed 17 May 2017

We love this hotel and the staff but it is old and tired!
The side chair had a big tear in the arm and the bathroom shower tile had lots of mold!
So disappointed!
The sofa in the back entrance has been there for twenty years!
The lobby was trashed Sunday morning after a party the night before!
Not a nice sight for Mother's Day celebrations!
Very disappointed!

Room Tip: Don't hacpve a room poolside if you want to sleep!
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  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Lauralee614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Evansville Airport Hotel, responded to this reviewResponded 31 May 2017

Hi Lauralee614,

Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know that we were not able to meet your expectations of the IHG brand when it comes to the condition and overall look of the property. I also would like to apologize for the disappointments you had with the room received. Your comments about the sofa, lobby and other aspects that need updating are noted and will be discussed by our management for proper evaluation and improvement.

Again, thank you for your comments and for choosing us for your lodging needs.

Sincerely,

Ingrid V.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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20 - 24 of 201 reviews

Reviewed 10 May 2017

This is an older hotel, but they clearly have made many good updates! We were there on a packed weekend, but the staff did a good job on trying to keep up! It was minor stuff, like trying to keep dry pool towels stocked. The breakfast is pretty basic, but was really good. Again, because it was such a busy weekend, the staff had a hard time clearing plates off the breakfast tables fast enough. We were able to find seats, but you could tell it was just a super busy weekend for them! They brought in AMAZING fresh watermelon for the breakfast and it was a hit! We would stay here again!

Room Tip: We were above pool and had no noise level issues. Hotel was good at shutting the pool down. They pro...
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  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2017 via mobile

Decent hotel but certainly not a 3.5 star. We would have expected this for a $50 a nite. Outlets. It covered (fire violation), ants in the hall and room, loud, tiny bathroom that is falling apart. Breakfast is. Ice but food is cold. Staff is excellent and friendly. Hotel just needs some TLC.

Stayed: May 2017, travelled with family
Thank purelab2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Evansville Airport Hotel, responded to this reviewResponded 21 May 2017

Hi purelab2016,

Thanks for the feedback, we're glad to have hosted your stay. We pride ourselves in providing friendly service and that in mind, I am pleased to read your kind remarks for our staff. On the downside, it's disconcerting to learn that you did not find value in our pricing as you were letdown by your assigned room's overall upkeep and the temperature of food items served at our Express Start Breakfast Bar. The situations you captured are certainly not what we expect and be assured that this will be shared to the management to help pinpoint areas that need additional attention and further improvement.

Once more, thanks for your candor in leaving a review and for choosing the Holiday Inn Express Evansville Airport for your lodging needs.

Kind Regards,

Jillian I
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

Pool is in the lobby so it's is humid and tables and carpet are sticky in lobby and dining area, also smells like chlorine.
Elevators are bumpy.
Hard to sleep from noise in pool. We did have a pool side room on the 5th floor. They do give you ear plugs but who wants to sleep with those in? Bed was comfortable on the plus side. Rooms are outdated in decor.
Had drinks in the bar, beer was on the warm side.
Breakfast was very good. Sunday breakfast had lots of options but Monday was more limited but still good.
Checking in and out was easy.

Stayed: May 2017, travelled with family
Thank Jennifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Evansville Airport Hotel, responded to this reviewResponded 18 May 2017

Hello Jennifer P!

Thank you for your feedback regarding your stay at Holiday Inn Evansville Airport, IN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about your check in and check out experience, breakfast and the bed.

However, I'm sorry we fell below your expectation regarding the property being humid, elevator and the noise during your stay. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGService

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Reviewed 1 May 2017

We stayed one night at this hotel for an event we had the next day. The service was great and the room was very clean and nice. We did however get a room pool side and that would be the only negative thing I could say, it was VERY loud being so close to the pool. The pool side rooms are so close, so... if you are wanting to use the pool great rooms, if not I would suggest not staying pool side. We had drinks and food at bar, the service and food were both wonderful there.

Room Tip: Pool side rooms are very loud
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  • Stayed: April 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Cassie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Evansville Airport Hotel

Address: 7101 US Highway 41 North, Evansville, IN 47725 (Formerly Marriott Evansville Airport)
Phone Number:
Region: United States > Indiana > Evansville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 36 Hotels in Evansville
Price Range: RM388 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Evansville Airport Hotel 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Whether working or relaxing, the Holiday Inn Evansville Airport Hotel is the perfect place to revive. The Holiday Inn Evansville Airport Hotel is less than a mile from Evansville Regional Airport. Your groups and teams are welcome and will be accomodated with large meeting spaces and tons of space to gather in our lobbys and public areas. Our renovation is complete so come and see our new look. Dont miss out on our new offering of a free hot breakfast buffet for all of our guests...the eggs are real and so is the bacon! ... more   less 
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Also Known As:
Marriott Evansville
Evansville Marriott

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