We arrived early at the hotel. (It was pouring rain, so could not to start our job elswhere.) The girl was able to get us a room after a little while, for which we were thankful. Despite the rain we were ready to leave town a day before our reservation was up. When we told Joe we were checking out early, he responded with a smug look and said "You can, but the room was booked on line and is prepaid." Then he ran the card and printed it out to prove it. So we drove the extra miles to and from the hotel since the had charged us. The stay was booked on Best Western's website like all our stays and we have never had that problem before.
Anna was a bright spot, she was smiing, happy and helpful anytime we saw her.
The room was great, but there really is not good truck parking as advertised. (Every truck had to drag their trailer over the curb in the turn around or pull into Comfort Inn & back in.)
Stay at the Comfort Inn, they have drive around parking & everyone seemed happy to work there.
- Official Description (provided by the hotel):
- Welcome to BEST WESTERN Luxbury Inn - Fort Wayne's friendliest and cleanest hotel. Feel refreshed in our brand new Lobby, breakfast area, business and fitness centers. Rest in our newly renovated rooms with 37-42" HDTVs, have a great hot breakfast that includes Fresh Waffles, Scrambled Eggs, Sausage, Biscuits and Gravy and Yogurt in the morning and be ready to take care of your business. Why drive when you can walk to many restaurants such as Outback Steakhouse, Don Hall's Tavern at Coventry, Applebee's, Buffallo Wild Wings, Carlos o'Kelley's, Pizza Hut and many others. We are very conveniently located at exit 302 off I-69, close to Airport, Lutheran hospital, downtown, Grand Wayne Convention Center and many Fort Wayne businesses such as Frontier Communications, General Motors, BAE Systems, Tuthill Systems, Water Furnace and many others.Our Guest representatives will make you feel warm welcome and we will make your stay comfortable and pleasant! ... more less
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- Also Known As:
- Best Western Luxbury Inn-Fort Wayne Hotel Fort Wayne