I've been a fan of Einstein's bagels for many years, and this particular Einstein's is in our neighborhood, which makes it very convenient. Or at least it should. The service at this establishment is abysmal, which makes me not go there unless I have a very compelling reason (kids in town, etc.). The place is always understaffed, there's a poor selection of bagels available, and wait times are ridiculous. Also, there's only one line. I saw one person who only wanted a coffee, and she had to wait behind several people with large bagel orders which were being filled at a glacial pace. It's always like this, too. I don't know why this business has to be run so badly so consistently when there are better Einsteins locations within just a few miles. I'm not going back.
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