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Reviews (267)
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All reviewsturkeysea viewexcellent hotelexcellent servicegreat staffgreat viewhilton garden inncitypersonnellobbyqualityorderbrandterraceenglishequipmentcomfort
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4 - 9 of 267 reviews
Reviewed 17 October 2017

Check in and checkout were very professional, Delick was very efficient and met all my needs, she is a great bonus to the hotel.

The rooms are a bit small but very clean and comfortable, you have to choose the black sea view to enjoy your room perfectly, house keeping clean and rearrange beds every day, you have to ask them the change the linen.

Breakfast has excellent variety of food to start your day with full energy, but there is no waffle if you are looking for Hilton garden inn waffle's. I stayed for 5 nights and there was a menu on every table allows you to order waffle, in fact, no waffle even if you ordered!!!
The restaurant has a beautiful black sea view.

My kids really enjoyed the swimming pool, it was great, and they had a fun time.

The hotel has two views, city view and black sea view, no private beach but you can walk and reach the sea in 3 min.

All in all, the hotel has a good location and very clean, the staff are perfect from reception, house keeping, restaurant to the concierge.

For sure, I will comeback to stay again, highly recommended.

Room Tip: Rooms in the highest floor 5 and 6 with sea view are perfect.
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Londss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... T, Ön Büro Müdürü at DoubleTree by Hilton Trabzon, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you for taking your time to share your recent Hilton Garden Inn Trabzon experience on Tripadvisor.

I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We sincerely hope to welcome you back soon.

Best regards,
Dilek YILMAZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

Hotel provides halal foods and quran in every guest rooms.
You may have trustable meat with your orders here.
Locations are very closed the main ways to feel yourself very energitic.the members are very polite and helpfull

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank serkan65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... T, Ön Büro Müdürü at DoubleTree by Hilton Trabzon, responded to this reviewResponded 23 October 2017

Dear Guest,

Thank you for taking your time to share your recent Hilton Garden Inn Trabzon experience on Tripadvisor.

I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We sincerely hope to welcome you back soon.

Best regards,
Dilek YILMAZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

Trabzon Hilton Garden Inn was located at the Black Sea shore of Trabzon city. So clean, so restful and tastes very delicious in meals. Blacksea is so lovely from the Hilton's windows. You can not feel lonely since every personnel talking to you so friendly, hope you can one day drop a day or so to taste regional meals of traditional base as well as friendships of smiling faces there.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 146mustafakemaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... T, Ön Büro Müdürü at DoubleTree by Hilton Trabzon, responded to this reviewResponded 26 September 2017

Dear Guest,

Thank you for taking your time to share your recent Hilton Garden Inn Trabzon experience on Tripadvisor.

I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We sincerely hope to welcome you back soon.

Best regards,
Dilek YILMAZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

I and my family enjoyed so much the seen in Trapzon.  The City crafted in the haret of the mountains. Half view is the Sea and the other half is the green mountains and forest, just another wonder in Turkey. 

Stayed: September 2017, travelled with family
Thank Nazar1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... T, Ön Büro Müdürü at DoubleTree by Hilton Trabzon, responded to this reviewResponded 14 September 2017

Dear Guest,

Thank you very much for your kind and detailed feedback.

It is a great pleasure to learn that you have enjoyed your stay.

We are looking forward to welcoming you back soon.

Kind Regards,
Dilek YILMAZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

As HH members, we booked 2 days at this Hilton Garden Inn property through the corporate website. We wanted a king size NON-SMOKING with sea view - very important, as there are plenty of smokers in the MENA region and some of the rooms are completely smoke infested, no matter where you go. Our compact room was on the 6th floor, had two windows that could be opened completely (although the A/C stops automatically if you open), with a view over the Black Sea and the little beach inlet below. Trabzon is a port/fishing city and there are some very old fisherman dwellings below. But as far as you can see, there is the Black Sea. The king bed was very firm (typical of Turkey, it seems); there was plenty of lighting, good desk space, excellent bathroom with well planned cubicles for storage, and a great shower. Over all, very well planned. The exercise facility on the first floor has a stunning indoor pool, good, rather new and unused equipment, and it is possible to run on the treadmill or go on the elliptical while overlooking the giant view of the sea. The restaurant was GREAT! We ate there both nights - order the sea bream, it comes super fresh. Americans are notoriously inept at fileting and using fish knives, so if you are skittish, ask for help :-D. Desserts were delicious, particularly the baklava. Breakfast was buffet style and nicely done. No alcohol in the hotel and the meat is halal. Considering the hotel class, location and excellent service by all young and enthusiastic English-speaking staff, we would stay here again in a heartbeat. This part of Turkey is an evolving region for tourism, and what you lose in luxury, you get back in authenticity, friendliness and charm. A winner for Hilton, that's for sure.

Room Tip: Non smoking is a must
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank xtacine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton Garden I... T, Ön Büro Müdürü at DoubleTree by Hilton Trabzon, responded to this reviewResponded 9 August 2017

Dear Guest,

Thank you for taking your time to share your recent Hilton Garden Inn Trabzon experience on Tripadvisor.

I am very delighted to learn that we were able to make you comfortable in our property and to secure a pleasant stay for you in general.

We sincerely hope to welcome you back soon.

Best regards,
Dilek YILMAZ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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