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“Overpriced and rundown”
Review of Abbey Inn

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Abbey Inn
Ranked #17 of 23 Nashville B&B and Inns
GreenLeadersBronze level
Reviewed 24 September 2015

The location is good. It's about a mile from the center of Nashville. When we pulled up, we noticed the outside was not well kept. Overgrown grass, weeds and plants and a brick missing from the facade give the place a rundown look. We checked in at 4 as instructed and were greeted by a woman who acted like she'd rather be somewhere else. This was the last time we saw any staff. We stayed in the Jasmine room. The ad says for those who are cold natured. I should have taken this to heart as the air conditioning barely worked and was supplemented by a fan. It's a good thing it wasn't hot or we would have been miserable. The hot tub was small but nice. The room itself was sparsely furnished with only 1 chair and a sagging king-sized bed. There was a closet and a dresser and a small flat screen TV. The sink in the bathroom was slow running on the verge of being stopped up. The shower door wasn't properly on track. We tried to call the number listed to get another room or a refund and no one ever answered or returned our calls. For nearly $250/night, we expected MUCH better. I've stayed in cheap motels better than this place. Not recommended.

Room Tip: The Jasmine room gets the afternoon sun and the air doesn't work well. No adjustment either.
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  • Stayed: September 2015, travelled as a couple
    • Value
    • Location
    • Service
64  Thank Silver_Couple50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 97 reviews

Reviewed 22 September 2015

First off, I reserved the room and needed to cancel the massage and add a buffet. I called and their voicemail said they didn't take phone calls and didn't respond to voicemail. I emailed them and it kicked back saying there was an error and that they didn't like recipient. My husband ended up getting a job that wouldn't give him the time off so I had to cancel. I asked to cancel well before the 10 day prior to the stay and they informed me I had to reply to the original confirmation. I did that and never heard from anyone. I face booked them and they said they didn't look at their Facebook often and that they didn't settle things over Facebook. I just informed them that I emailed the correct email address and wanted a refund. Then instead of putting it back on my card, they said the owner was going to send me a check. They verified the name and address and I approved it. Then when I got the check in, it was addressed to Lance and my name is Lauren! Also their cancellation policy is if you cancel before 10 days, they give you all your money except a $25 refund processing fee. I checked and my check was $45 less and they said the cancellation from the massage incurred another $20 fee. The check was still able to be deposited but I have never had such a difficult time in my life with this Inn. DO NOT DEAL WITH THIS BUSINESS! I worked at Wal-Mart for 3 years and I provided customer service to the best of my ability. And this is BY FAR the worst customer service I have EVER had!!!

  • Stayed: September 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
111  Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2015 via mobile

We went here on our honeymoon. We were greeted by the maintenance man who quickly got the girl who worked on the office. We stayed in the dogwood room. The toilet wasn't quite working right but it was easy to get it worked on, we were offered the peach room but decided to stay where we were just because we were already there. The room was a little hot when the cover was off but we knew that from the rules before we came. It was a great reasonably priced getaway for just me and my new hubby to bond without kids or a lot of other guests distracting us. Also the building looks old but remodled, id love to know some history on it. The outdoor wedding area is beautiful!! The rest of the back has great potential to be gorgeous too. There is a nice pond with 2 ducks that come looking for treats when you call duck duck duck, hope to stay here again

Stayed: September 2015, travelled as a couple
1  Thank williammN3417TJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2015

My husband and I stayed in the Jasmine room of the Abbey Inn of Nashville Indiana. I regret wasting our hard earned money. We arrived about 3 hours early because I had forgotten when check in time was. I am a mother to two young children and I work. As well as my husband. I didn't think to check online again to make sure we had the correct time. I figured we would get there, and if we were early, we would just go look around to kill time In Nashville, no big deal. We were greeted very poorly by the check in lady. She rudely asked "can I help you?" and when we told her we had a room there, she looked at us like we were morons before FINALLY responding to us that we needed to come back at 4pm because that's when check in time was. Needless to say, we were left with a horrible impression of the place before even coming back. We should have guessed by the way the place looks on the outside, that our experience would be less than satisfactory. We come back 3 hours later and find her behind the desk. She looks up at us, and coldly says again "Can I help you?" YES! You know we were here earlier and that we have a reservation! She does not smile or tell us to have a nice stay. Doesn't tell us to holler if we need anything. Basically she treated us like WE were a bother TO HER! The room was just okay. Our hot tub functions did not all work. Light bulbs were either blown out, or flickering. Shower door wasn't on the track right. But these things we could have looked past if her attitude had not soured the stay for us. Definitely not worth the money we paid!

  • Stayed: August 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
82  Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2015 via mobile

Our anniversary is in March so we get a great deal. 1/2 off a second night in the hot tub suites or 2nd night free in hot tub rooms. Our first visit was March 2012, 2nd visit March 2014 and this was our 3rd visit. We stayed in the Forget-Me-Not Suite the 1st & 3rd visit because it was our favorite. We enjoyed having the fridge in the kitchenette and the way the room was arranged. We could see the tv from the hot tub easily. Our visit in the Dogwood room in 2014 was good except we heard guests upstairs walking a lot (very creaky floors). The set up was great for this room because it had a loveseat in front of the tv and we could see the tv from the hot tub. Our first visit the inn had dvd players which we preferred over the satellite because the satellite didn't work at all our 3rd visit because of the snow. All in all we recommend this inn for a quiet, romantic get-a-way. (But do not recommend the cabin across the street because the hot tub is outside, it does not have the romantic feel like the rooms/suites do because it has a few guest rooms in the cabin and it's directly on the highway. My husband initially booked this our 1st visit, thankfully we were able to change our reservation after touring the cabin).

Stayed: March 2015, travelled as a couple
Thank Ashley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abbey Inn

Address: 911 State Road 46 West, Nashville, IN 47448
Region: United States > Indiana > Nashville
Free Parking Suites
Hotel Style:
Ranked #17 of 23 B&Bs / Inns in Nashville
Price Range: RM492 - RM985 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Abbey Inn 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Abbey is an adult getaway, different than hotels & bed & breakfasts in the area. We are adjacent to Brown County State Park. No kids, no pets, no phones...Just privacy. Minimal staff. Maximum privacy. Guests enjoy a private hot tub in their room, suite or cabin. Rooms have king beds, flat panel TVs, kitchenettes, patios and balconies. ... more   less 
Also Known As:
Abbey Hotel Nashville
Brown County Indiana

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