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Traveller rating
224
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All reviews nice hotel calypso water park waffles tim hortons bed was very comfortable juice gas station road trip great stay free breakfast no complaints would stay again giant tiger extra towels rooms were very clean first floor ottawa area
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Reviewed 4 May 2021

Hotel is acceptable, however, it lacked basic items when compared with other hotels (good breakfast, comfortable chair, small rooms, missing cleaning supplies in room etc.)
staff interaction and cleanliness was impressive.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pushkar2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
xavier icardo, Owner at Microtel Inn & Suites Casselman, responded to this reviewResponded 20 May 2021

Thank you for your response, we are looking forward to your next visit ! We will pass on your kind comments to our staff !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

It’s a fairly new hotel (built within the last 5 years) so everything is clean and new. Rooms are plain and very small, but the beds are comfortable. Rooms are over priced for what you get but it’s the only hotel within 25 minutes in any direction so they’re always booked solid, so they can charge what they want. Front desk staff was polite, asked if we wanted our rooms cleaned after the first day but no one ever came. Gym is small but has a couple cardio machines (wasn’t open due to covid. Nice, clean place. Would recommend staying if you need a place in the area.

Date of stay: March 2021
Trip type: Travelled on business
Thank thomascX8203TV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
xavier icardo, Owner at Microtel Inn & Suites Casselman, responded to this reviewResponded 26 March 2021

thomascX8203TV, Thanks for your feed back, we appreciate your comments and hope to welcome you again soon !

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Reviewed 2 November 2020

The hotel is very well situated right off the highway. It is close to many restaurants and gas stations. Rooms are clean & cozy. Beds are very comfortable. You also have access to a fridge & microwave which is nice.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank royleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
xavier icardo, Owner at Microtel Inn & Suites Casselman, responded to this reviewResponded 18 November 2020

We are glad you enjoyed your stay ! please come again ! and thanks for your kind words, i will make sure they are shared with our team !

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Reviewed 11 September 2020

Pros
Clean rooms and very polite staff. The area is quiet with St-Hubert and A&W across the street.

Cons
Breakfast during the Covid 19 is an apple, granola bar and an apple juice. The hair dryer did not work but they fixed that problem.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nancycharlette
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
xavier icardo, Owner at Microtel Inn & Suites Casselman, responded to this reviewResponded 24 September 2020

Thanks for your feed back ! yes, we have modified our breakfast offering by still offering a light grab and go despite the COVID situation for our hungry guests ! Apologies for the hair dryer, no excuses there. We hope to see you again !

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Reviewed 15 August 2020

We were doing a small trip for a mini vacation, and decided to spend the night here. The checkin was easy and quick. The hotel was adhering to the Covid guidelines. The room was basic, but very clean and comfortable. Breakfast was in a bag, but you could preorder from a list. There are lots of dining options nearby. We enjoyed our stay.

Date of stay: August 2020
    • Location
    • Cleanliness
    • Service
Thank magy2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
xavier icardo, Owner at Microtel Inn & Suites Casselman, responded to this reviewResponded 21 August 2020

Magy2008, thanks for your review and we hope to welcome you again soon !

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