We've always had positive experiences at the Residence Inn but this was not the case in South Bend. Housekeeping was horrible (that's worse terrible). This is what we found when we opened the door to our room: dusty furniture, smears on the windows and mirror, full trash can in the kitchen, empty wine bottles, popcorn all over the soiled carpet. When I called the front desk, the housekeeping supervisor said that sometimes the vacuum cleaner "backfires".
She did not vacuum but picked up each kernel, one by one! Everyday I had to ask for things...clean towels, dishwasher detergent, toilet paper, coffee...etc. Housekeeping is a joke!
- Official Description (provided by the hotel):
- The Residence Inn South Bend is located off US-31/933, and offers an ideal location just a half mile Northeast of Downtown South Bend and one mile Southwest of the University of Notre Dame. This great location also offers easy access to the Notre Dame Campus and Eddy Street Commons. Guests staying at this pet-friendly South Bend hotel enjoy the free breakfast buffet, an outdoor pool and sport court, and complimentary social hour on select evenings. Guest rooms are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs with premium cable, free WiFi, and fully-equipped kitchens with stainless steel appliances. The Residence Inn South Bend offers the perfect amenities and excellent service to make it one of the top hotels in South Bend. ... more less
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- Also Known As:
- Residence Inn South Bend Hotel South Bend
- South Bend Residence Inn