The room and bathroom were below cleanliness standards and the bed was extremely uncomfortable. We’ve stayed in better hotels for the same price. Customer service was good though. Staff was friendly. More
- Free Wifi
- Free Parking
The room and bathroom were below cleanliness standards and the bed was extremely uncomfortable. We’ve stayed in better hotels for the same price. Customer service was good though. Staff was friendly. MoreShow less
We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and bed. We hope you'll return to see how we continue to improve our service and hospitality.
Cost was higher than surrounding hotels, but the room looked as though it should have been sold for one of the lowest price. The key card didn't work, the tub was dirty and without a stopper. The toilet was positioned in such a way that access to the TP was impossible. The bed was squeaky and the heating unit sounded like a jet engine. Considering the fact that we haven't even seen the free breakfast yet, I don't hold out a lot of hope that it will be anything to write home about.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Average Hotel. Never had a problem with it. We stay here because it is reasonably priced and is the closest to Jefferson Memorial Forest.
Thank you for sharing this honest review and feedback about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
We were charged$100 for supposedly smoking in the room which we did not. If you stay there be sure to throw away any empty cigarette packs outside! That was the evidence against us. Beware not pleased with the hotel at all.
Dear Jean S,
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Our entire staff works extremely hard to make sure all of our guests have an excellent stay, but it seems that we've not been able to satisfy you. We apologize for this and would love for you to contact me so we can figure this issue out together. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.