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Hyatt Regency Lexington
Ranked #7 of 70 Hotels in Lexington
Certificate of Excellence
Reviewed 9 October 2017

This was my third time staying at the Hyatt in Lexington, and I love this hotel. It is clean. It has an amazing location. Parking is free. But the best thing is the staff. They have always been so friendly and helpful. On this last visit, my friend and I were looking to have pizza delivered so that we would not have to leave the area. Not only did the young man working the check in desk give us information about who would deliver to the location but gave us a local's input on what would be best. This is just an example of how the go out to help their guests. I enjoy staying here so much that I literally booked my next stay here today! If you have business in downtown Lexington, the Hyatt is the way to go.

Room Tip: Top floors are always nice but I like rooms that over look the downstairs restaurant.
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  • Stayed: September 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank ghostgirl74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded 11 October 2017

Thank you so much for a great review as well as your continued loyalty to our hotel.
I appreciate you already booking your next stay with us.

I will be sure to share your comments with the Front Desk as well.

Thank you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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103 - 107 of 1,155 reviews

Reviewed 4 October 2017

I Appreciated the professionalism exhibited by all staff. The room was sufficient and clean. The convenience to the convention center was a big plus. The hotel connects to the convention center, making access convenient. Early check in was permitted and my luggage was delivered to my room before I arrived to my room--with no staff looming for a tip. This was refreshing and prompted me to seek out the Bellhop to give my gratuity.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank michaelbB4330FK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded 6 October 2017

Dear Michael,

Thank you for a great review.
We loved hosting your conference and hope to welcome you back again next year.

Thank you again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

Staff very friendly polite. Restaurant was awsome awesome and reasonable good menu. Bed was one of the best I have slept in. Frig worked very good. Room was clean. Coffee in room was very good Starbucks. Microwave would have been nice.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank kellyhE8305PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

Hotel was great, the room itself was not. It was loud, exterior noise as well as other patrons. The remote was filthy. The bed was uncomfortable and the frame stuck out from under the bed. The location is unbeatable though. Expected more for the cost.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hyatt Hotels
1  Thank jimmythezombieslaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ron v, General Manager at Hyatt Regency Lexington, responded to this reviewResponded 6 October 2017

Dear Jimmy,

Thank you for taking the time to review your stay.
I apologize for the issue you experienced with the bed and remote and have forwarded your comments to our housekeeping department, so they can investigate and fix.

We do love having Scarefest here and we hope to welcome you back next year.

Thank you again

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Reviewed 2 October 2017

It is a clean property with some of friendliest staff around. It seemed to me that I was paying for the location more so than for the room. They are nice but not very special especially for the price paid

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Lexington

Address: 401 W High St, Lexington, KY 40507-1833
Phone Number:
Region: United States > Kentucky > Lexington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Lexington
#8 Family Hotel in Lexington
#11 Business Hotel in Lexington
Price Range: RM 552 - RM 1,328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Lexington 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
A landmark tower rises in the heart of Bluegrass Country. This is the Hyatt Regency Lexington located in the heart of downtown... a superb combination of elegance and style. You will enjoy exquisite comfort and convenience in 366 luxurious rooms including 6 suites. A dramatic 5-story atrium lobby is the ideal gathering place before shopping at Victorian Square which is connected to the Hyatt by glass skywalks. Additional features include the Blue Fire Grill restaurant and Lobby Bar, a heated indoor pool, a fitness center and complimentary parking. The Hotel is part of the Lexington Center Complex which also houses the Lexington Convention Center, the Civic Center Shops and Rupp Arena - home to the University of Kentucky Men's Basketball team. ... more   less 
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Also Known As:
Hyatt Regency Lexington Hotel Lexington
Lexington Hyatt Regency
Hyatt Lexington

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