Avoid this hotel by all costs! Was unlucky in staying here for 4 nights (other hotels in area sold out and was given this hotel by Intercontinental Hotels).
- Firstly, the TV did not work, told every day that they were fixing it and by end of day it would work. Not true and same story for 4 days.
- Second, the Wifi was not working on our second evening, went to call the front desk only to discover that the phone in the room was also not working. Had to go down to lobby at night (with drunks around).
-Thirdly, very hard to sleep Saturday night with all the noise from partying going on.
- Fourthly, when leaving Sunday at 3:30am, there were a number of drunken men wandering around and making noise.
-Fifthly, room stank of dogs!
Lastly, make sure to understand that the hotel does not service rooms each day, they told us once a week (though I think it maybe twice). So if you want clean towels etc, you have to go to lobby. In 4 days, no beds mad, towels changed or garbage emptied unless you do it yourself. Not what you would expect for over $700 for 4 nights.
- Official Description (provided by the hotel):
- Come and experience our new Comforts of Home Bedding Collection.The Candlewood Suites Louisville Airport is an exceptional choice for quality and service excellence. This beautiful award winning property is located within minutes of downtown and the Louisville Airport and is an excellent choice for employees of GE, Ford, UPS, Yum, Humana, Brown Forman, Air National Guard, and U of L. International guests love our TV Japan television. It's the ultimate suite for the business traveler: cook meals in a fully equipped kitchen, while watching premium cable channels and movies from our free movie library. Work efficiently at the over-sized executive desk, 2 phone lines and free high-speed wireless Internet. Work off some stress in our fitness center or visit our Candlewood Cupboard where you can purchase sodas, meals, snacks at value prices. Do your laundry at no cost while you workout or relax in your suite. The Candlewood Suites Louisville Airport is an all suites hotel. The standard studio suites has one queen bed. The one bedroom suite has one queen bed and a full size sofa bed. Pet friendly - fees may apply. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Louisville Airport Hotel Louisville
- Candlewood Louisville
- Louisville Candlewood Suites