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Reviews (473)
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All reviewsfree popcornroom was cleanwafflesrecommend this hotelno elevatorgreat place to staycleaning staffexcellent stayoutdoor poolwould stay here againstaff was friendlyvery nice hotelroad trippleasant stayup to datecoffee makerhot breakfast
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109 - 114 of 473 reviews
Reviewed 13 February 2017

The motel was very clean. The staff was friendly and knowledgeable. The motel was conveniently located from highway. My only complaint was smoking at entrances by guest. If I traveled through this area again I would stay here again.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
2  Thank hd03405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howulikmenow, Manager at Best Western Shelbyville Lodge, responded to this reviewResponded 20 February 2017

Thank you so much for the nice reviews..Sorry about the smoking at the entrances...
We hope to see you again in the future
Thank you for your business...We appreciate it!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2017

hotel was clean. hostess was very nice. stay was comfortable. only thing wrong was coffee maker in room was dirty. breakfast was not very good. could not eat gravy. checkout was speedy, in and out in a minute. bed was comfortable and clean. quite. peaceful restfull night

  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
2  Thank stevenbK8407WQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howulikmenow, General Manager at Best Western Shelbyville Lodge, responded to this reviewResponded 20 February 2017

Thank you Steven for the nice and helpful review.
We are looking into what room you were in and immediately take that up with our Housekeeping Staff.
Look forward to seeing you again in the future and please mention Trip Advisor for a 10% discount.
Thank you again Sir
We appreciate your business!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017 via mobile

Cleaning was great and front desk was very helpful i love the first floor and i will continue staying there the first floor lady does a good job and is very polite says good morning how are you doing very sweet young lady

Stayed: January 2017, travelled solo
2  Thank tinnilu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howulikmenow, Manager at Best Western Shelbyville Lodge, responded to this reviewResponded 20 February 2017

Thank you so much for the nice review!! We will make sure to let her know that she is doing a great job!!! We have a very loyal staff!
Thank you again ...We appreciate your business!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017

Friendly staff. This hotel is located close to the shops of bluegrass. Clean and comfortable. I visit this location often. They also have a great breakfast selection and serve a dinner to the guest on tues and thurs evenings.

  • Stayed: January 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank adamlawsonnlcnky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howulikmenow, General Manager at Best Western Shelbyville Lodge, responded to this reviewResponded 20 February 2017

Thank you so much for staying with us and giving us such a nice review.
We try hard and still believe in customer service. That is why we are still the #1 hotel in the area and have been for many years!!
We appreciate your business.
Hope to see you in the future!!
Thank you again!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2017

I was in town visiting my family for Christmas and decided to try a new hotel this time. Wow! I am so glad I switched! The Best Western Shelbyville Lodge is great! The people at check in were so so friendly! It seems they couldn't do enough to help me and even offered to carry my bags in! I happened to arrive on a Thursday and they were having a guest appreciation dinner. It was perfect. Every day I came back, the room looked great and I had everything I needed. I am coming back this summer and will be sure to stay at Best Western!

Room Tip: They were accommodating when I asked for a first floor since I just had a knee replacement!
  • Stayed: December 2016, travelled solo
    • Value
    • Service
2  Thank mbnicolson44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
howulikmenow, Manager at Best Western Shelbyville Lodge, responded to this reviewResponded 20 February 2017

First "Thank you" so much
We appreciate your business and your time to write such a nice review!
We hope to see you again in the summer. The hotel is beautiful here in the summer
The huge pool wit blooming flowers..
It is Kentucky here...
Hope t see you soon..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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