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Reviews (280)
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All reviewsfront desknew orleansfrench quarterrooms bookednice lobbystarbucks coffeevanity areashort drivehotel is cleanwould stay here againquiet locationnice propertypleasant stayfree parkinghotel staffthe young ladystaff was friendly
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Reviewed 6 October 2017 via mobile

If you are coming for business or pleasure this is a great choice. Hotel is quite new, clean, plenty of amenities and I think have the friendliest staff possible.

Jenks at the front desk was a bright spot in my day. Super nice and very helpful.

Well priced and nothing to improve.

Stayed: October 2017, travelled on business
Thank billhenry16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivia B, Manager at Courtyard by Marriott New Orleans Metairie, responded to this reviewResponded 10 October 2017

Thank you so much for your feedback! Our staff is definitely our greatest asset - I'm so glad you found everyone friendly and helpful. We look forward to welcoming you back soon!

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Reviewed 19 August 2017

Clean rooms, comfortable beds, wonderful staff. Pool and hot tub a nice plus. The food at the little bistro/bar is somewhat overpriced but surprisingly GOOD. Hotel is great value overall. Will definitely stay here next time.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Mary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivia B, Manager at Courtyard by Marriott New Orleans Metairie, responded to this reviewResponded 21 August 2017

Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay and were able to enjoy our amenities. We look forward to having you with us again soon!

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Reviewed 19 July 2017 via mobile

This courtyard is tucked away and a very quiet location. It makes for a relaxing business venue. Easy access to I10 and Ochsner Medical Center or airport. Very well maintained property. Great staff & service. A pleasure to stay there

Stayed: March 2017, travelled on business
Thank MIGamecockChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivia B, Manager at Courtyard by Marriott New Orleans Metairie, responded to this reviewResponded 21 July 2017

Thank you for your kind words! Our location is great, and our staff is what keeps us going! Wer're exactly halfway between the airport and downtown, and less than 10 minutes to Ochsner, which makes it convenient to get anywhere you need to go. We hope to see you again when you're in Metairie!

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Reviewed 19 July 2017

Great Staff. clean rooms. beds are comfortable. Carpet looked new. wash are was good, but the bathroom was old looking. it could also use a light in the shower area.

The lobby was clean and the the small restaurant was surprisingly good. plenty of parking. nice pool area, with a separate outdoor lounging area.

quick car ride to the airport. only drawback was there were not many food options in the area.

  • Stayed: July 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivia B, Manager at Courtyard by Marriott New Orleans Metairie, responded to this reviewResponded 20 July 2017

Thank you for your feedback! I'm glad you were able to take advantage of The Bistro and courtyard area during your stay. We hope to see you again soon for your next visit to the Metairie area.

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Reviewed 4 July 2017

The service was great, the room was spotless, bed was comfortable. My only issue is that I can't stand not having fresh coffee available. The room coffee is horrible in any hotel room. Woke up at 530 only to find that no coffee available until 7am when the bistro opened. $7 for two cups of coffee when the room is $170 is a little much.

  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Majic39571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olivia B, Manager at Courtyard by Marriott New Orleans Metairie, responded to this reviewResponded 5 July 2017

Thank you so much for your feedback! On your next visit, any of our front desk agents would be happy to make you a cup of coffee, regardless of the time of day - we are all baristas! While Courtyard hotels do not offer complimentary coffee anymore, we do brew fresh Starbucks coffee around the clock for our guests. I am happy to hear the rest of your stay was spot-on; we hope to see you in Metairie again soon!

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