This is the second time we have stayed at this location in the past four months. Never again. The overall feel in the lobby is ok. When you get to the rooms..they are slightly clean on the surface but the carpets are dirty and the rooms need care and updating.
The bistro....a very poor experience and lack of management must be at the core of it all.
Our stay in June...food took for ever to come out. When our eggs arrived...they were burnt on the bottom and runny on the top. Not edible. The breakfast was supposed to come with toast and potatoes. Must have dropped them on the way to our table because they were not on the plate. After having waited for more than 30 minutes on our food...no time to get the problem corrected.
Trip last week...we arrived on Friday. Noticed in the lobby area yogurt parfaits with strawberries, in the cold food service area. The strawberries were deteriorated and had created brown slime on top of the yogurt. On checkout Sunday, they were still in the food service area looking absolutely horrible. We decided however to try the bistro once again. Fruit bowl on the counter right in front of where we order had oranges with mold on them. The French toast we ordered for our grandkids was undercooked and inedible. Once again the rooms were surface clean but had a feel of dirt and grime at their core.
Good location but a very poor representation of the Marriott brand.
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- Also Known As:
- Courtyard By Marriott Monroe Airport Hotel Monroe
- Courtyard Monroe
- Monroe Courtyard
- Monroe Marriott