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“Easter sunday”
Review of Loco

Loco
Ranked #15 of 23 Restaurants in Dundonald
Restaurant details
Reviewed 3 weeks ago via mobile

First time trying this place out and I’m glad we did, food was delicious and the staff couldn’t have done more.. wasn’t too busy which was great and we didn’t have to wait very long on our food which is a bonus with 2 young kiddies.. we will definitely be back

Thank jdraff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 51 reviews

Reviewed 3 weeks ago via mobile

Got a 1/2 and 1/2 topping pizza both me and my husband pizza cold worst I've ever had will not be back. Even ordered a bottle of wine and when came to table was only 3/4 full worst place I have ever been in my life.

Thank gwen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
followleisure, Public Relations Manager at Loco, responded to this reviewResponded 3 weeks ago

Hi Gewn - I'm so sorry to hear this. Could you email me on feedback@loco.pizza so we can look into this with the team on that day. We serve wine by the glass also so this might have been a server mix up when lifting the bottle but we would like to be able to provide more training (pizza and servers) where needed if you could get in touch

Thanks Kate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Had visited loco previously and it was great so booked table for a birthday. Was so disappointed. The place is freezing. The staff switched on an electric radiator close to our table but didn’t make much difference. Had to eat with our coats on. Waitress only noticed we didn’t have menus when she came to get drinks order. The chef wouldn’t/couldn’t make slight pizza alterations requested. The chicken goujons were over cooked and tasted like they were bought from frozen food section of a supermarket. Pizza was lukewarm. Waited an hour for food even though the restaurant was not very busy (warning sign for 730pm on Saturday when all other restaurants in this area are always buzzing). Different waiting staff every time they came near the table. Had to ask for cutlery. Just seem like they need a good manager to sort everything out....

Thank Elaine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

I have been a regular client for the last year or so. The beggining was amazing-best pizza in town, cool ambiance. Unfortunately every time I visited there were some changes made to the menu and they werent good changes at all. Its 'down the slope' tendency. Yesterday was my last visit there as the food was horrible, unseasoned, cheapest, horribly processed ingredients. Even the staff didnt make up for it as they just seemed to wander around pointlessly while we waited for our food for an hour. Too bad

Thank globtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Busy but slow staff a part from 1 member. Went in the staff just kept walking past but then one member seen us straight on the ball. Got us a table no problem think he was a manger very helpful guy got potato skin starter and a huge burger with garlic cubes amazing chefs did great job. So a quick run down floor staff slow part from one guy food excellent very filling. If owners reading this I'm advising you to send in random people see how it run like under cover boss. I work in the industry your place is great value great food but to have one member off staff that's on the ball you need least four off him. Don't no the member staffs name but he wasn't wearing the black loco top.

Thank Quiteman86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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