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“Preseason Skiing at its Best”

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Grand Summit Resort at Sunday River
Ranked #2 of 2 Hotels in Bethel
Reviewed 16 November 2012

I checked into The Grand Summit Resort at Sunday River on the second weekend of November to start off this years ski season. Monica was a great help when booking my ski & stay package. The hotel and room looked brand new. The room was spacious with a private balcony with beautiful scenic vistas. I was up before the restaurant opened and had a look around the resort and noticed them setting up a continental breakfast buffet in one of the meeting rooms. I asked if this was a private event and was told it was the resorts new hire orientation. The person in charge of the orientation was a true service professional when he said, “Go ahead and come on in and have a muffin and some coffee”. That was great customer service. After chatting I went to the Moonstruck restaurant where Jason prepared me an outstanding breakfast. He was training a new cook but the best training was his example of how great he interacted with the guests. Sincerely friendly without going overboard or being intrusive. I could tell in the first hour of the morning that this place has a great organizational culture. The snow was great; the mountain well groomed which made for delightful skiing. They have a motto “Go With The Flow” you see signs around the resort and on the mountain. I liked that. I was having lunch at Barker Mountain Lodge and I complimented Teresa on her Go With The Flow pin on her hat. She took it off and gave it to me, it’s still on my ski jacket. I had a perfect fine dining experience in Ledgions Restaurant. Another great breakfast from Jason the following day and when walking through the lobby the director of food and beverage greeted me and asked how I was enjoying my stay. Anyplace with a good mountain and snow and give you good skiing – but only a friendly group of people with a sincere care and concern that your having a pleasant stay can give you a great ski trip. Congratulations for a job well done to all of the associates at Sunday River Ski Resort.

Room Tip: Room with a balcony
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  • Stayed: November 2012, travelled with friends
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Thank tvlingchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 - 137 of 141 reviews

Reviewed 17 January 2012

My family of 4 stayed in a 2 room suite. There was a queen with a TV in one room and a pull-out and a murphy (along with another TV) in the 2nd room. There was also an oven, stove and frij....if you travel with a group of couples, split up the cost of the room, and fill the frij with beer/wine...the place makes a lot of sense. It will need modernizing some day but it was clean enough. The ski porter service was very friendly and it was so convenient to ski out right to the lifts close by. Our kids really enjoyed the indoor pool. One other nice feature is the free parking. A lot of other places (Mt Washington, etc..) charge for valet. Here it is free and the courteous bell staff really hussles as they are compensated by tips alone...made me feel like opening my wallet a little wider. On the negative side, the pricey restaurant did not deliver. Our order came out wrong in several ways (over-cooked steak, unrequested sauces put on dishes, sides forgotten). Its a good-looking crew, which is nice, but it could use better oversight until it is brought up to speed:)

Overall, I would recommend this place for its convenience and friendly staff...but I might venture over to the Pheonix or elsewhere for dinner.

  • Stayed: December 2011, travelled with family
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1  Thank HinghamPonch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2011

Stayed here in October for the big Sunday river kick off weekend. We were not impressed with this hotel at all. Everything in the hotel is outdated, it looks like it hasn't been updated in 20+ years. The rooms are not so great either. the beds are uncomfortable and the deck door and windows would not open and close properly. This would be a prime hotel in winter based on its proximity to the mountain, but compared to other slopesise hotels we have stayed in on the west coast, this is the worst. Also be mindful of your bill at checkout, the person who checked out the day we checked in charged a bunch of food/ alcohol to the room after they checked out and it showed up on our bill. This was fixed after they verified room charge receipts.

  • Stayed: October 2011
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Thank Surfergirl2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2011

Let's face it; this hotel is not new, not by a long shot. It is worn from tons of fun being had by skier after skier over a period of many years. And yet, somehow, what is important to the weary traveler is here; a warm welcome, a very clean room and efficient service. No frills, but the basics will do as you gaze out over the mountains and drink in the fresh air. Do not judge this book by its cover; it's not a beauty, but it's a strong old girl of a hotel. We are not skiers, just a couple of folks who needed a room for the night, and were made to feel welcome and part of it all. This is a real tribute to the inimitable Maine personality, just the nicest people, no matter what. Best yet, they know they are sharing a glorious piece of nature with visitors. Maine is, truly, the way life should be!

Room Tip: Ask for a mountain view. Hotel also has studios w/ kitchenette.
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  • Stayed: October 2011, travelled as a couple
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2  Thank EastCoastAmanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2011

The window in the room was briken and did not close! The security gard who came told us thad we were in the part which has not been reniewed and that the hotel is old

Very noisy, thin wall, terrible paint, closet does not close..
What an experience
Hopfully the ski tomorrow will be fun

  • Stayed: February 2011
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2  Thank Gillesw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Summit Resort at Sunday River

Address: Sunday River Access Road, Bethel, ME 04217
Region: United States > Maine > Bethel
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Bethel
Number of rooms: 230

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