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“Pleasantly Surprised -- Clean, Roomy, Up-to-Date, Great Service”

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Hilton Garden Inn Freeport Downtown
Ranked #3 of 11 Hotels in Freeport
Certificate of Excellence
GreenLeadersBronze level
Boston, MA
Level 6 Contributor
217 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Pleasantly Surprised -- Clean, Roomy, Up-to-Date, Great Service”
Reviewed 12 December 2011

Just recently spend a weekend up at this hotel which was chosen by our swim team for a weekend meet. I usually stay at "the other big company's properties" but the team chose this one, so here we stayed.

And back we will come.

Aside from the restaurant side, the service was outstanding, from the front desk, to housekeeping, to support staff. This is a very clean and roomy hotel that compares very favorably against some of the best I have stayed at. The location is only about a football field away from L.L. Bean, so shopping and food are pretty much handy. I was expecting less, and got a whole lot more.

The restaurant side was a bit different. They tried hard to accomodate us, but by offering varied menus to a crowd that descended almost all at once quickly swamped the table and kitchen staff. Food for dinner was very tasty (once it came) with good portions, but breakfast was so-so. Not a turnoff, if anything the ambition of the kitchen is something to applaud.

So if you need a hotel in the area and don't mind "crossing loyalty lines" if you don't normally go to Hilton Hotels, from our experience, you would be nuts to travel longer distances with a really good property right here.

  • Stayed December 2011, travelled with family
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3 Thank DieselDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (153)
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English first
Peterborough, New Hampshire
Level 5 Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 December 2011

Reception and restaurant staff go way beyond the level of interaction than we find in other hotels.The rooms are very clean and well stocked. The pool and the hot tub are the perfect temperature.Coffee and tea are served late afternoon with cookies. The breakfast is reasonable in price and you can get anything from Maine Blueberry pancakes or my favorite, pineapple upside down pancakes, to any kind of eggs and waffles with berries and whipped cream. There's also bacon, sausage, etc, etc....Yummy, hot and cooked to order. You feel like you're home when you stay here; and someone else is cooking and cleaning for you. !!!

Room Tip: Room 315, a suite facing downtown, very quiet, near elevator.All the rooms we have stayed in are qui...
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  • Stayed December 2011, travelled with family
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Helpful?
1 Thank DIRHR27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, New Hampshire
Level 5 Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 December 2011

Upon arrival we were upgraded to a Suite

Very nice rooms, clean, friendly staff.

Enjoyed our stay

Would stay again

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank Manchvegas_03103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, MA
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 November 2011

My wife and I recently stayed at the Hilton Garden Inn in Freeport Maine. We both really enjoyed our stay. Our room was spacious and clean, the front dest customer service was excellent, and the hotel breakfast was very good for a minimal amount of money. My wife and I both want to mention how courteous and warm the waitress was who served our breakfast. She was excellent and made us feel very welcome. The location of this hotel is just one block away from L.L Bean and all of the great shopping and restaurants that Freeport has to offer and if you should decide to stay in your room and just take a break from all of the activity walk over to the Bow Street Market and stock up on a wide variety of wine and cheese as well as great prepared food from the deli. We did and it wasa great. We plan on doing it all again next year.

  • Stayed November 2011, travelled as a couple
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Helpful?
1 Thank RichardJPayne52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIFreeport, Director of Sales at Hilton Garden Inn Freeport Downtown, responded to this review, 29 November 2011
Thank you for making the Hilton Garden Inn Freeport Downtown your home away from home during your recent visit to Freeport. We're thrilled you had a wonderful stay and found our recent addition to Freeport-Bow Street Market. What a great idea you have suggested of stocking up on yummy cheeses and wines and taking it all back to your room!

We certainly look forward to seeing you next year when you make the trip again!
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Olympia, Washington
Level 6 Contributor
98 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 November 2011

I traveled to Freeport, ME to attend a conference. It was about 25 minutes from the Portland, ME airport. The hotel is just outside of the small downtown area of Freeport. The exterior had a nice look, the staff was friendly, and the room was clean. The king bed room felt spacious. The overall room was nice, clean, and felt modern.

One of the best features of the hotel was its proximity to the downtown shopping area. It is just one block away from the major outlet retailers in Freeport. Easy walking access. Nice environment.

I finished my meetings just after Noon (checkout). But the staff was very accommodating, giving me the extra time to clear out of my room before my flight out later that day.

This was my 2nd trip to Maine, but my first to Freeport. I would recommend the Hilton Garden Inn again.

  • Stayed November 2011, travelled on business
    • Value
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Helpful?
Thank civil23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Freeport Downtown

Property: Hilton Garden Inn Freeport Downtown
Address: 5 Park St, Freeport, ME 04032-1533
Phone Number:
Region: United States > Maine > Freeport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Freeport
#2 Family Hotel in Freeport
#2 Romantic Hotel in Freeport
#2 Green Hotel in Freeport
Price range (per night): RM773 - RM1,619
Hotel Class:3 star — Hilton Garden Inn Freeport Downtown 3*
Number of rooms: 99
Official Description (provided by the hotel):
Park once, walk everywhere! Discover the Hilton Garden Inn nestled in the heart of Freeport village just two blocks down the hill from L.L.Bean®. Shop ‘til you drop at over 150 up-scale outlets and restaurants, most within walking distance. Unwind with a dip in the pool or hot tub. Enjoy a cocktail in our Pavilion Lounge then sit down to a scrumptious meal prepared by one of our talented chefs in the Great American Grill. ... more   less 
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Also Known As:
Hilton Garden Inn Freeport Downtown Hotel Freeport
Hilton Freeport

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