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“Another Great Vacation”

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Shorelands Guest Resort
Ranked #11 of 14 Kennebunk B&B and Inns
Reviewed 29 July 2015

We had another great time. Plain and simple. My family of 4 were in 1 room, and my sister and her daughter were in a smaller one beside us. Back and forth to the pool and ocean we went for the whole time we were there. It's not posh but we don't really require that for a holiday near the ocean/beach. The staff are helpful and were quick to please. Special thanks to Sonja!

Room Tip: Don't go for the Wifi because it's intermittent. But who cares? It's a vacation, for he...
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  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Brenda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 - 25 of 89 reviews

Reviewed 17 July 2015

Beds were extremely comfortable,bring paper plates & cups if you plan on using "kitchenette". Otherwise your washing dishes in bathroom style sink in living/bedroom.Cottage was in desperate need of repairs & maintenance.

  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
2  Thank 6dab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2015

We had cottage 10 with two bedrooms, one with a queen bed and the other with two double beds plus a futon in the living room. Two bathrooms, a kitchenette and 3 cable tvs. The kids loved the salt water pool and play structure on site. Parsons Beach was a 2 minute drive and so quiet and beautiful. The cottage was clean, air-conditioned and perfect for our stay. We'll be back :)

  • Stayed: July 2015, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank JenChanBen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2015

Great place for family reunions. Out door gathering area is warm and friendly. Perfect for kids to play together. The beach is beautiful. Within walking distance. Close to town. Casual Accommadations with out door living.

Room Tip: We enjoy unit 14 for our large family.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2015

We went there two times. The first time was great, good room, spacious. Close to beach. No problems. The person in charge is NEVER there. Sometimes there is a person in the office. The breakfast and coffee is cute. The bikes SUCK! They are awful and a lawsuit waiting to happen. We stayed 3 nights last time. We arrived and we honestly had to sleep in the car because the beds were SO hard! We were so tired from the drive. The next morning I had to call the lady and ask for a different room. She argued with me!! "Nobody's said anything about it before, etc. etc." She moved us to a different room (it was only $10 more a night, not a big difference). She still charged us for the first night AND then came back and charged us extra for the dogs without saying anything. She charged us for a room that was unsatisfactory. We'll pay for dogs, but she didn't even tell me before she put the charges on my credit card. I had to call/email to find out what those charges were for! We are definitely not coming back. And I would be careful with your credit cards there, they will put extra charges without telling you. We were extremely satisfied the first time we went, but after the second time, we noticed the flaws and lack of customer care. They never made it right...

  • Stayed: September 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank WendellWens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shorelands, Owner at Shorelands Guest Resort, responded to this reviewResponded 13 March 2015

We are so sorry for your experience this past September. I really wished you had told us that you could NOT sleep in your assigned room the first night. That would have made a difference in your charges. IF at all possible, we would love to make this up to you, please?
My comments re bed were not meant to be an argument, just an observation. When a guest lets us know about a problem we try to correct it, and apparently this was the first time we heard about this particular mattress! (I do not recall the details, but know we checked this out and corrected any problems).
As to Pet Charges, it is clearly spelled out in our policies, and we really need to have guests register their pets, not just for the extra charges, but also so we can let them know re Pet Policy.
We also take extra precautions to make a unit pet free for the next guests.
I do acknowledge that the bikes showed a lot of wear and tear by September after a very busy summer season. We will be replenishing them this spring.
Again, we would be grateful if we could make this up to you with another stay. Thank you, sorry you waited this long to let us know.

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Additional Information about Shorelands Guest Resort

Address: Route 9, Kennebunk, ME 04043
Region: United States > Maine > Kennebunks > Kennebunk
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #11 of 14 B&Bs / Inns in Kennebunk
Price Range: RM376 - RM859 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shorelands Guest Resort 2*
Number of rooms: 32
Official Description (provided by the hotel):
A typical southern Maine Cottage Complex, providing casual country comfort, close to a beautiful beach. We are upgrading several of our cottages each year, so please ask when making reservations. Our 'standard' cottage rooms come with double murphy beds. Queen and King beds in upgraded units. Newest units are cottage condos. Wireless internet throughout. ... more   less 
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