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“Wonderful Hampton Staff”

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Hampton Inn Portland Airport
Ranked #1 of 13 Hotels in South Portland
Certificate of Excellence
Reviewed 11 September 2017

There are not enough words to describe how wonderful and helpful the staff was at this Hampton. My wife and I are especially grateful to Katie and Drew. We were in a situation where we had to return to Florida a day early due to Hurricane Irma. We had prepaid for a room on another date. They made the necessary adjustments and changes. In essence, they took care of us in a kind and compassionate manner during a very stressful time during our trip to Maine. In a few words, Hampton at it's best.

Room Tip: Just choose Hampton!
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  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
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Thank Ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this reviewResponded 1 week ago

Thank you so much for reviewing our hotel. It's always great to hear from our guests, it's especially good to get a 5 star review.

We all try to make each guest feel welcome and comfortable. I'm pleased to hear that we accomplished this during your stay. I'll be sure to pass your comments on to my colleague.

We certainly hope you'll come visit us again in the near future, hopefully next time without the weather issues.

If you have any additional comments or details that you would like to share with us please don't hesitate to let us know.

Best wishes,

Drew

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63 - 67 of 868 reviews

Reviewed 7 September 2017

Great overnight stay! Room was clean and quiet, bed was very comfortable with pillows that, thankfully, weren't too overstuffed (I hate that). Great location in South Portland, very easy to get to. Will stay again!

  • Stayed: September 2017, travelled solo
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Review collected in partnership with Hampton
Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

This hotel seems to be a retrofit of an older hotel. Because of this, the room was poorly laid out and the bathroom was as well. The drains in both the shower and sink took forever to drain. The room was still very clean, but overall the room did not have a comfy feel to it. The breakfast was wonderful as usual and the breakfast staff was very attentive and friendly.

  • Stayed: August 2017, travelled as a couple
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1  Thank DapperWeim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

This was a long weekend getaway for my husband and I. While the location was good, the room needed an update and the shower curtain was mildewed. We paid a holiday weekend rate but expected a better quality room from Hampton Inn. We'll likely look for other accommodations on our next Portland stay.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank N5319CClauriec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Drew S, Public Relations Manager at Hampton Inn Portland Airport, responded to this reviewResponded 19 December 2017

Thank you for taking the opportunity to review our hotel. We always appreciate whatever feedback we receive from our guests, it shows us in what areas we need to make improvements.

I'm unhappy to hear that you didn't enjoy your stay with us. We all strive to make sure all of our guests feel welcome and comfortable. It is distressing that we didn't accomplish that goal.

Hampton by Hilton is committed to keeping each of their properties "forever young" I will be sure to let our management team know that your room needs renovation.

If you have any additional comments or details you'd like to share with us please don't hesitate to contact us.

Warmest wishes,

Drew

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Reviewed 4 September 2017

Hampton Inn stay was excellent. Very clean room with hair dryer, refrigerator, microwave, TV, iron and ironing board, internet, enough lamps, door size mirror, good furniture, complementary breakfast, news paper, swimming pool, exercise room, business computer, complementary shuttle service to airport, very close to mall and shopping centers and very polite staff. One can not ask for more. Please continue providing all amenities without increasing prices.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Hampton
Thank pinkyp141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Portland Airport

Address: 171 Philbrook Ave, South Portland, ME 04106-3208
Phone Number:
Region: United States > Maine > South Portland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in South Portland
#2 Family Hotel in South Portland
#2 Romantic Hotel in South Portland
Price Range: RM 351 - RM 987 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Portland Airport 2.5*
Number of rooms: 169
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Also Known As:
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn South Portland
South Portland Hampton Inn
Portland Airport Hampton Inn

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