Was upgraded to a suite prior to arrival. Room was nice and clean. Had some issues with the wifi on the first night but by day 2 it was working fine. Real close to several restaurant chains. Nothing spectacular though. Did door dash for cracker barrel and chik-fi-let.
As always, Hilton and Hampton, does not disappoint. Clean room. Courteous staff. Comfortable beds and a decent breakfast in the morning.
The one draw back was the price. Apparently, there was a lacrosse tournament, which gave cause to all the local hotels to triple this prices. That should be illegal.
Terrible hotel. The front desk is often unattended. Tremendous amount of noice due to the ongoing renovations. No parking available due to renovation workers taking up spots. Don't waste your time or money on this hotel. If you need a hotel, go next door to La Quinta Inn. La Quinta is a far better hotel.
I wish I could give less. No one knows when managers will be in the office. Unacceptable!! DO NOT leave a note expecting the manager will call you back to discuss any issues. You have to hope a manager is in when you show up to the lobby. ENDED MY RESERVATION EARLY TO GO SOMEWHERE ELSE!
First time I tried this room was horrible. I was moved to two different rooms. 1st because my fridge and ac wasn’t working. 2nd because my bathroom sink was leaking all over the floor. 3rd room all of the above worked well, wake up in the morning, and no hot water for a shower. It was 38 degrees out and no hot water? I told management after they finally came in. They refunded my purchase for the first two nights but response was “you weren’t told there wasn’t hot water in the hotel?” How are there not more reviews on this. I know I wasn’t the only person.
They are under renovations, but they are not doing a great job and very rushed it seems.
Second/Last time I tried again was horrid. I received a call stating the floor I picked had no hot water so they moved me to another floor that did. The WiFi kept disconnecting from the hotel every 5-6 mins. I was told it was because I didn’t have a WiFi box in the room. Was promptly moved to another room, however, no hot water in the bathroom. Moved again with a WiFi box and hot water… no fix to the WiFi. Had to go to a Starbucks and McDonald’s to have consistent WiFi for work. Unacceptable! I asked again for management to call, no call! I show up to the lobby mid day to see if management is in and I get a scolding response after asking “would you happen to be a manager?” She said “I am one of them WHY?” I said “I am having troubles with the WiFi” she said “I escalated to the GM that’s all I can do. it’s not our fault so yeah I’ve done all I can do” seriously, you are providing hospitality and offering internet… call the internet company to fix the issue ASAP. I don’t get it. No urgency at all DO NOT GO HERE
Nice enough economy hotel that I've been using for business for 20 years, BUT, probably the new owner, and s/he's changed other things so in several ways it's no longer nice enough.
1. There's only one employee at a time managing the whole shebang, even with busy season coming up. That's nuts, and if there's ever a safety issue and that person is away from the desk or tied up, lord help you!
2. Because of the above, one can ring the front desk as many as 20 times and not get an answer.
3. Breakfast is promised but it's gotten to where last time I was there they didn't even have oatmeal, much less bacon and eggs, because there kitchen server doesn't come in every day of the week. I now try to get up earlier so that I can eat breakfast at the nearby Cracker Barrel. Breakfast has been steadily deteriorating over the past several years.
Owner: Don't be THAT cheap.
