My wife and returned from a three day visit to the Rocky Gap Casino Resort. I had read reviews by others advising of an average visit, and I would have to say I would agree with them.
Upon our arrival we pulled into the entrance area and was met by several young valets. As I removed our bags from the car, I also removed a small cooler containing several soft drinks, a few bottles of ice water, and a bottle of champagne. We were told that only "6 pack" size coolers were allowed. Somewhat dismayed at this regulation, I put the cooler back in the SUV and removed the bottle of Champagne to put in my luggage. I was then quickly told that no outside alcohol was allowed. Now, I have been to hotel resorts all over the country (ie. New York,Miami, Las Vegas, etc.) I have never been denied the opportunity to bring in a bottle of wine or champagne to our room. Somewhat disheartening.
The room we were issued was nice and roomy. It included a refridgerator, microwave and in room safe. All, very nice. The staff at the various restaurants were also extremely pleasant. One strange instance occurred when we returned from a day in Cumberland around 2:30 pm. We found the room still unmade. I asked a maid nearby if we could expect it to be cleaned shortly. She replied she thought so, but could do our next if we wished. We agreed and went downstairs to have a drink at one of the restaurant bars. When I asked for a drink I was told the bartender was on break and should return shortly. They did offer to go get her, but, not willng to disrupt her break, I advised we could wait. Well 5 minutes became 10 minutes, Again they offered to go get her, but I am amazed that during a busy afternoon (there were a number of customers having a late lunch) there was only one person who could tend bar.
We also noticed a number of stains in the hallway capet leading up to our room. Not very inviting.
The casino was very nice. Also pleased to see that no smoking was permitted in the facility. The dealers at the roulette tables were very friendly and entertaining. Glad to see that for most of the night there was only a $5 minimum at the table. You did have to pay for your drinks, but at just $5 that was fine. My wife advised that the slots were very "tight" and she went though her daily allotment pretty quickly. I guess she was spoiled by Vegas.
We went into downtown Cumberland the first evening to walk arould and was surprised to see not many visitors on the walking mall area. Tuesday morning we went to the Canal St. area to rent bikes for a bike ride on the C&O Canal. Afterwards we had lunch at the Crabby Pig next to the bike shop and had a very enjoyable lunch. However while talking to a waitress, we learned why tourist traffic in downtown Cumberland was so slow. Crime and drugs! She mentioned that a number of shops that had been there for years had recently closed. She advised against walking downtown at night. This same advice was give to me on Wednesday morning while playing golf at the resort, by a playing partner who was also local to Cumberland. So, my advice would be it may be okay to visit Cumberland during the daytime, but avoid going downtown at night.
Overall I would give the resort 3 stars; (the golf course, although a bit pricy for the area was very nice). My wife enjoyed her spa treatment. Not sure if we would return. We'll have to think about that.
- Official Description (provided by the hotel):
- A popular resort that promises cozy comfort in the woods - it is situated in the heart of Rocky Gap State Park. ... more less
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- Also Known As:
- Rocky Gap Lodge And Golf Hotel Flintstone
- Rocky Gap Hotel