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Days Inn Hagerstown
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Reviews (400)
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All reviewswafflesroom was cleanfront deskrefrigerator and microwavewould stay here againcontinental breakfastpleasant staystaff was friendlyflat screen tvcoffee makerthe breakfast areapetcerealchannelsratesdinerclerk
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Reviewed 13 February 2018 via mobile

We were here for 3 nights. Check-in was easy, The attendant friendly and helpful. Breakfast not so much.

The beds were not great, but clean. Chorley wouldn't stay on, kept slipping off and drove us nuts during the night.

The coffee was nasty tasting. Bathrooms clean, great water pressure.

Our phone wouldn't work. And the TV went out. Same guy that brought us extra towels came back to fix/replace then. He was pleasant.

There were simply no accessible electrical outlets in the room. One didn't work at all, so we unplugged the floor lamp to use theworking slot for my husband's CPAP at night. Phones had to be plugged into the outlet in the bathroom.

Even with these issues, the value was good for the money. We would stay here again.

Stayed: February 2018, travelled as a couple
Thank Virginia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Days Inn Hagerstown, responded to this reviewResponded 16 February 2018

Virginia P,

Thank you so much for bringing to our attention the issues that you encountered with our appliances and the lack of electrical outlet in you room. We take your suggestions to heart and we use them to continuously improve upon our guest
experience. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

I stay at hotels for one night quite often. This one was nice and clean and very comfortable. Will stay here next time i'm in town. The staff was very friendly also! There is also a Dunkin Doughnuts right down the street!!

  • Stayed: February 2018, travelled solo
    • Value
    • Location
    • Service
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, Guest Relations Manager at Days Inn Hagerstown, responded to this reviewResponded 16 February 2018

Mary R,

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are all looking forward to your next visit and hope it will be just as enjoyable.

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Reviewed 3 February 2018

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Days Inn Hagerstown, responded to this reviewResponded 7 February 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 January 2018

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Tina M, Guest Relations Manager at Days Inn Hagerstown, responded to this reviewResponded 5 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 January 2018

I was satisfied with the quality of the room-cleanliness of beddings,floor,bathroom,room heaters,internet connection etc.The room was on the second floor and access was facilitated by a very functional lift.The staff from the front desk to the other sections were professional and courteous.

Room Tip: I was on the second floor and it was quiet
  • Stayed: December 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank fypwol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandy C, Guest Relations Manager at Days Inn Hagerstown, responded to this reviewResponded 2 January 2018

fypwol,

I’m glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We hope that your next visit will be another five star experience here at the Days Inn Hagerstown Hotel.

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