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“Huge room, Great location, Questionable Housekeeping”

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Days Inn & Suites Laurel Near Fort Meade
Ranked #7 of 16 Hotels in Laurel
Reviewed 14 August 2016

We stayed here for our trip to Six Flags America in Bowie, MD. Good location because we were within a reasonable distance to the park, the National Harbor and Washington DC. We had the '2 King 1 Sofa Bed Executive Suite'. The room was HUGE. Loved the size. The 2 king beds were across the room from each other with a divider (bottom half wall, top half was open) to separate them. Perfect! The sofa bed could not be slept on, though~ too small and basically no cushioning, just springs poking through. My son slept on the floor instead~ at least there was plenty of room for that! Hotel was very clean, staff very friendly.
Our biggest issue was housekeeping. The first morning we could hear her in the hallway singing very loudly. At 830am. Ugh. We had the "Do Not Disturb" tag hanging on the door and got a note slid under the door stating that after 3 days they are required to come in regardless of whether or not we had the Do Not Disturb hanging. Seems strange, but ok. Day 2, we got another note. Our issue was that the notes were being left before 9am! We shouldn't have to be out of the room at 9am for housekeeping to come in! After long days walking around an amusement park and through DC, we aren't up that early! We got the note every morning that we were there. On the 3rd third day we got another note stating the same thing. We left (making sure the Do Not Disturn sign was not left out). Came back from Six Flags and sure enough, they'd been to our room at some point. We knew this because our door wasn't closed!!! We went to put the key in the slot and saw that the door wasn't latched at all~ the door mustve been allowed to close but housekeeping didn't actually pull it shut or make sure it was locked~ it was just resting against the doorframe! We walked in cautiously and could see that they'd been there so we assume (hoped) it was them that left it unlocked. Thankfully we didn't find anything missing or out of place, didn't look like anyone else had come in. While there, they didn't actually do anything aside from changing garbage can and leaving new towels (we don't need the beds made, etc, anyway).
Overall the place was very nice. The room was great. Really recommend a change in the policy on housekeeping, though. Don't expect guests to be ready and out for housekeeping at 9am. I can see starting rooms and then checking back after 11 or noon to see if the DND sign is down, but 9am is just way too early. It was that early every single morning we were there. It really took away from our experience there, wondering if the next morning housekeeping was going to find a way to come in while we were still sleeping or trying to wake us up because we still had the sign out at 9am.

Room Tip: Get the 2 King Executive Suite if you have 3+ people.
See more room tips
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank heatherk254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debra W, General Manager at Days Inn & Suites Laurel Near Fort Meade, responded to this reviewResponded 15 August 2016

Good Afternoon Heather,

Thank you for taking the time on writing a review, we appreciate the feedback, and I will share this with our staff.

I apologize about housekeeping, I will defiantly speak to them, our housekeeping staff does not start till 9:00am so I need to find out why they are on the floor so early. I apologize about the sofa bed, we have rollway's that might have been more comfortable for your son, we would have offered this to you complimentary.

Im happy you had a great time while you were here, this is a great location for both worlds between Baltimore and the DC area.

I do hope you come back and give us another chance to make this right with you, we appreciate your business and would like you to return.

At Your Service,
Debra Winkowski
General Manager

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156 - 160 of 631 reviews

Reviewed 12 August 2016

  • Stayed: May 2016, travelled with family
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Review collected in partnership with Days Inn
Thank dianasV9338EC
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Debra M, General Manager at Days Inn & Suites Laurel Near Fort Meade, responded to this reviewResponded 15 August 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 August 2016

  • Stayed: August 2016, travelled solo
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank 802anniea
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Debra M, General Manager at Days Inn & Suites Laurel Near Fort Meade, responded to this reviewResponded 10 August 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 August 2016

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Rebecca B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Debra M, General Manager at Days Inn & Suites Laurel Near Fort Meade, responded to this reviewResponded 10 August 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 6 August 2016

Florida family traveling to Washington, DC. researching family history; and since we were in the area we wanted to visit the Ft. Meade Amish Market. Selecting this property allowed us to enjoy both sites with a reasonable rate and a sense of safety and security.

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Tunk4950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Debra W, General Manager at Days Inn & Suites Laurel Near Fort Meade, responded to this reviewResponded 9 August 2016

Good Afternoon,

I want to thank you for taking the time on giving us a raving review on Trip Advisor, and giving us your Feed back during your stay.

I have always wanted to go to the Amish Market on Ft Meade, I hope you enjoyed your time there, We look forward to your next stay with us.

At Your Service,
Debra Winkowski
General Manager

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Additional Information about Days Inn & Suites Laurel Near Fort Meade

Address: 9860 Washington Blvd N, Laurel, MD 20723-1930
Phone Number:
Region: United States > Maryland > Laurel
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Laurel
Price Range: RM 219 - RM 360 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Laurel Near Fort Meade 2*
Number of rooms: 85
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Also Known As:
Days Inn And Suites Laurel
Days Inn & Suites Laurel Hotel Laurel
Days Inn Hotel Laurel
Days Inn Laurel
Laurel Days Inn

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