The bed was horrible, pillows were well used, no blankets, TV didn't work right, WIFI didn't work hardly at all, microwave didn't work properly, the whole room was dirty and well used. The floor was coming up and there were stains on the ceiling, furniture was broken, microwave and mirrors were filthy and never cleaned the whole time I was there. Somebody turned the dial to 0 in the refrigerator and all the ice leaked all over the floor. I had to clean it up twice. That is what I discovered the first night of 8. All the people who I came in contact with were foreigners who didn't speak much English and didn't understand what I said. I went down to the office the first morning and nicely told the person behind the desk what happened with the refrigerator, and asked him to tell the cleaning lady what had happened and why there was a towel on the floor. He gave no apologies, just said that someone would be by at 10:00 to clean the room. I again tried to tell him about the refrigerator because he didn't seem to understand and I got the same answer. I came back at 3:00 in the afternoon, room had not been cleaned. I went back to the office and tried to explain it to another person who didn't seem to understand. When I came back several hours later, all they had done was pick up the towel, didn't clean the room, Next day they didn't clean the room, next day, no room cleaning. On that fourth day in the late afternoon, I saw a cleaning lady and asked when they were supposed to clean the rooms and she replied only when they were asked to. I said my room hasn't been cleaned in four days and she said someone would take care of it. All they did was put out new towels. FINALLY, fifth day, they swept the floors, put new sheets on the bed and emptied the trash which was now overflowing. I ate breakfast in the room so there was considerable trash of cartons, bottles and bags. After that they made the bed and left clean towels and swept the floor every day. It was a little too late, I decided that I should have looked for something more expensive, what did I expect for the money I paid? A little more cleaning and somebody who spoke and understood English, that's what I expected, not some run down has been motel. I saw people smoking at random so they didn't seem to have a certain area that was for smoking so I had to smell other people's smoke. I had a one bedroom, maybe the two bedrooms were nicer, don't know. Don't care because I won't go back and would recommend that nobody else go there either unless you want to deal with all the things I just described.
- Also Known As:
- Sea Cove Hotel Ocean City