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Reviews (838)
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All reviewsfront deskgolden corralpool arearoom was cleanbreakfast staffocean cityrestaurants and shoppingvery nice staythe outer bankscomplimentary breakfasteasy accessshort drivewill stay there againeastern shorea pet friendly hotelwafflesfirst floor
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177 - 182 of 838 reviews
Reviewed 17 February 2017

We had a massive hole in the plumbing in our bathroom (hole the size of a nickel). The entire plumbing was not attached to the wall at all. The banquet coordinator simply pulled it all from the wall. When we turned on the water, it was like a waterfall in the bathroom. We were then offered a room next to the elevator (only one of two available) with a generator right outside our window that was extremely loud and ran all night. We did not get any sleep at all that night. No one apologized to us for the issue in our original room, or did they care in the morning when I mentioned it to them. How was the room cleaned without running the water? If they ran it, they would have discovered the massive hole?!?!

  • Stayed: February 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton
1  Thank michaeldH5652YN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenifer P, General Manager at Hampton Inn Salisbury, responded to this reviewResponded 8 March 2017

Oh no! We're so sorry that you didn't enjoy your stay with us. We take so much pride in being in the hospitality industry and it's so disappointing that you walked away thinking that we didn't care. I promise we do care, and we would love to have the opportunity to make it right on your next trip to Salisbury.

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Reviewed 15 February 2017 via mobile

Although I only spent two nights at this hotel, I found the staff extremely accommodating. The room was in need of an upgrade but everything was clean. I I especially liked the breakfast and the wide variety of options.

Stayed: February 2017, travelled on business
Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenifer P, General Manager at Hampton Inn Salisbury, responded to this reviewResponded 16 February 2017

That you for staying with us Lori! We're happy to hear that you enjoyed our breakfast options. Stay tuned, room upgrades are starting this year, and we're just as excited!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2017

We stayed at this property with two dogs, one large and one small and found the room large enough for all 'four' of us. The staff was friendly and helpful. It was great to interact with staff members who were truly pet friendly.

Room Tip: King room w/ sofa bed is a perfect size
  • Stayed: January 2017, travelled with friends
    • Value
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Thank Catherine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenifer P, General Manager at Hampton Inn Salisbury, responded to this reviewResponded 16 February 2017

Thank you for taking the time out of your busy day to let us know how we're doing Catherine! We're thrilled to hear that the whole family was comfortable here. We hope to see you all again soon!

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Reviewed 12 February 2017

Hampton Inns are supposed to be reliable and consistent, but this one did not meet those usual standards. It's showing it's age, I guess, and to. Be honest, I thought I was booking a Hampton Inns and Suites nearby where we have stayed previously. This one was old, bland,and had minor annoyances like a nonfunctional bathroom fan and a broken ice machine.noise from trucks stopping nearby absolutely ruined our sleep. Breakfast was decent and I do like the toiletries. Plus, it was expensive.! I hope I won't make the same mistake next time I stay in Salisbury.

  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
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Thank Faith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenifer P, General Manager at Hampton Inn Salisbury, responded to this reviewResponded 15 February 2017

Wow, we're so sorry to hear that we didn't meet your expectations Faith! We appreciate your honesty. We're actually getting ready to start some room renovations soon, so we hope that down the road you'll give us another opportunity to make sure you enjoy your stay with us. If there's anything we can do to help in the future, please reach out. We're here to make you happy!

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Reviewed 10 February 2017

very nice lobby and breakfast area, very clean rooms but need an upgrade in the bathroom . The gym was nice the food for breakfast was great. the staff was nice. Check in was fast. Excellent location. I would recommend this hotel to families because the rates were very good also

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jacquelyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenifer P, General Manager at Hampton Inn Salisbury, responded to this reviewResponded 12 February 2017

Thank you for your honest feedback Jaqueline! We're thrilled you enjoyed your stay! We have some updates coming in 2017, so stay tuned! We look forward to seeing you again next time!

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