In our recent visit to Friendly's, yes we have been here many times, we were pleased to see a table available when we walked in the door. Usually there is a line waiting so it was nice to be seated and put our orders in right away.....well we thought anyway. We waited for nearly an hour before our food arrived and the waitress had to be hunted down to be asked after 40 minutes how much longer before we got our food. Other nearby tables who had came in after us were enjoying their meals by the time our food arrived and all we got was an apology for the delay. I usually would say it was an accident and blow it off but I believe she messed up and wouldn't fess up to it or own it in any way. Not sure we will return there, which is sad because NY has very few of these restaurants and we always loved getting to go here.
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