Visited the White Hut at the Big E back in September 2017. I will jump right to the chase and tell you what i think, "GROSS". Maybe was it because it was the busiest day ever at the BIG E? but that should not make a difference. Can 6 people be wrong? and 2 from Longmeadow you had recommended going there for a burger. What a convoluted operation they had there. Order in 1 line, and pay in another and the cashier did not even know what you ordered. You had to dictate back to her what your order was and not even given a ticket for your order. You could walk up and take someone else's order just as easy as that. The burgers did not even taste like a burger. The meat was a pale looking color. And they piled two burgers on top of each other so the cheese stuck to the napkins. The burgers were the size of White Castle burgers and for the price! thinking back to my younger day, White Castle is better. Have to say the fries were good, hence the 1 star, otherwise i would have not even given 1. We will never go back and it was embarrassing for the 2 locals who had recommended going there.
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