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“Excellent services”

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Red Roof PLUS+ South Deerfield
Ranked #1 of 1 Hotels in South Deerfield
Certificate of Excellence
Center Barnstead, New Hampshire
1 review
“Excellent services”
Reviewed 11 February 2012

I will like to thank all the carring and loving employees. They made feels like home.
Thank to Stacy, Corina, Jenn, Deb, Nikki, Sue, Denise and Dan the Manger.

Marcos Pagan

Room Tip: Great place for everyone,
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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465 reviews from our community

Traveller rating
    222
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    76
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    14
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188
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Bethel, Connecticut
1 review
Reviewed 4 February 2012

I have stayed here several times for business and never had an issue. The front desk staff (Jenn and the rest of the team) is great, and the rooms and grounds are always clean. Housekeeping is fantastic, and I have never had to call the front desk or request service. It's close to the I-91 on/off ramps but very quiet. This hotel is ideal if you plan on doing sightseeing in the Deerfield/Amherst area, or if you are visiting UMass (only 15 minutes from campus). I will definitely be using this hotel in the future.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M21_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Babylon
Level 6 Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 31 January 2012

The staff is incredibly nice and helpful. The pool is huge. The price is right. However, the rooms are not updated. There is smoking permitted in particular sections, which make the whole place smell smoky and/or musty. It's a great place to stay if you're not staying in your room for more than just sleeping.

Room Tip: Bring a can of Room Freshener.
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneBabylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashua, New Hampshire
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 January 2012

We took an overnight roadtrip so I could go to Yankee Candle for my birthday. Red Roof Inn is next door, so location at least was good. Price was OK with AAA discount. Rooms are average and standard entry level accomodations. Found out at 6 am that noise in the hallway is very easily heard, not much mgmt can do, just be aware.

Most disturbing part was finding a dark-brown stain on one side of the bed (down in by the foot of the bed) AFTER having slept in the bed. Brought issue to the attention of the front desk, who apologized and refunded a small amount. They said it was likely due to a disgruntled employee who had been let go for unspecified reasons, and they indicated there had been other instances in this area of the hotel where this employee had worked.

WHY, we wondered, after the fact. didn't management check the rooms the employee had done to make sure there were no other issues before renting them out to the public? If you find yourself at this property, you may want to check your sheets and matressses thoroughly before you get in their beds, because they sure don't !

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DenimGold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedR1, General Manager at Red Roof PLUS+ South Deerfield, responded to this review, 30 January 2012
I can assure you that corrective measures have been taken to ensure a similar situation does not occur in the future. At South DeerfieldRed Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value all our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york city
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 January 2012

We stayed there for one night on out way to Stratton....would stay there again, since it's right of I-91....but you don't hear the highway.
The TV would need to be updated. The coffee needs to be coffee...but otherwise it's fine.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alonnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof PLUS+ South Deerfield

Property: Red Roof PLUS+ South Deerfield
Address: 9 Greenfield Rd, South Deerfield, MA 01373-9618
Region: United States > Massachusetts > South Deerfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Deerfield
Price range (per night): RM343 - RM927
Hotel Class:2.5 star — Red Roof PLUS+ South Deerfield 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Experience Red Roof PLUS+... Adding more WOW to your stay! The rooms at this newly renovated property are 100% Smoke-Free! This Red Roof PLUS+ is located 1.5 miles north of downtown South Deerfield. Close to the Yankee Candle Flagship Store, Bradley Intl Airport (BDL) and the University of Massachusetts, the hotel offers an indoor pool, a coin laundry facility and large flat screen TVs in all rooms. ... more   less 
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Also Known As:
Red Roof Inn South Deerfield Hotel South Deerfield
South Deerfield Red Roof Inn

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