We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bed bugs, outdated room, uncomfortable mattress, dirty comforter, outdated electrical”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Super 8 West Springfield/Route 5
Ranked #12 of 17 Hotels in West Springfield
Reviewed 19 May 2017

This place was literally terrible. The room had bed bugs, it was outdated, not renovated, desk staff was unfriendly, carpets were filthy, room smelled, shower was a trickle, hair dryer did not work, lamp broken, 6 plugs in one outlet...just terrible.....smelly and depressing. Dirty comforter...stains. Terrible...Do Not stay there.

Room Tip: Find a different place to stay. This place is horrible.
See more room tips
  • Stayed: May 2017, travelled on business
    • Value
    • Rooms
    • Service
1  Thank sistercoyote2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (364)
Traveller rating
Traveller type
Time of year
Language

46 - 50 of 364 reviews

Reviewed 18 May 2017 via mobile

We paid $70 to stay there but i think the fair price for this is more like $40
Right at the front lobby carpets were super dirty with stains...i almost turned around but hotel was already paid for.. carpets in the stairs very used room was ok at least carpet was cleaner and newer that is why i did not leave 1 star. Still you hear doors opening and closing...i would not stay again there!!!

Stayed: May 2017, travelled as a couple
Thank milly591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2017

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Rich C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 16 May 2017

The overall room was good but could have been cleaner. I found an old plastic spoon under the bed. The bathroom was clean. Breakfast was not amazing but all I really needed was oatmeal, waffles, cereal, tea, and coffee which they definitely had.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank P8334BEchristineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017

The reservations were swift and the desk agent friendly, yet he never got off the phone from his ongoing conversation with a friend, which seemed unprofessional.

The rooms are smaller in size than average but ours was clean. They don't provide extra blankets which made it hard to sleep being cold.

This hotel needs to check & replace their matresses in their rooms. Ours were awfully worn out and my back was badly aching in the morning. This was a 2-day event trip to West Springfield, Mass, and we had intended to stay at this motel for 2 days but had to check out as a result of these problems.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank B7375EHstevenr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near West Springfield
0.8 km away
Red Roof PLUS+ West Springfield
Red Roof PLUS+ West Springfield
#5 of 17 in West Springfield
280 reviews
1.1 km away
Clarion Hotel & Aqua Lagoon Water Park
Clarion Hotel & Aqua Lagoon Wate...
#10 of 17 in West Springfield
106 reviews
5.7 km away
Regency Inn and Suites West Springfield
Regency Inn and Suites West Spri...
#3 of 17 in West Springfield
328 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Comfort Inn & Suites
Comfort Inn & Suites
#4 of 17 in West Springfield
179 reviews
10.8 km away
Howard Johnson Express - Springfield
3.0 km away
Best Western Springfield West Inn
Best Western Springfield West In...
#2 of 17 in West Springfield
180 reviews
Show Prices
Show Prices
Show Prices

Been to Super 8 West Springfield/Route 5? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Super 8 West Springfield/Route 5

Address: 1500 Riverdale St, West Springfield, MA 01089-4640
Phone Number:
Region: United States > Massachusetts > West Springfield
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #12 of 17 Hotels in West Springfield
Price Range: RM296 - RM444 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Springfield/Route 5 2*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and HotelQuickly so you can book your Super 8 West Springfield/Route 5 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super Eight
West Springfield Super 8

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing